Office Manager, Flowerbx
Online flower-delivery service
Be an early applicant
Online flower-delivery service
21-100 employees
Be an early applicant
21-100 employees
Company mission
To become the go-to global authority on living beautifully and sustainably.
Role
Who you are
- Previous experience in office management, administration, or a similar role
- Strong organisational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency with MS Office (Word, Excel, Outlook, PowerPoint) and office management software
- Understanding of basic HR processes is an advantage
- Ability to handle confidential information with professionalism and discretion
- Strong problem-solving skills and proactive attitude
- Experience supporting operational or warehouse environments preferred but not required
- Reliable, professional, and approachable
- Able to work independently and as part of a team
- High attention to detail
- Strong interpersonal skills with the ability to communicate with all levels of the organisation
- Flexible and adaptable in a dynamic environment
What the job involves
- Reporting to the Head of Operations/Senior Leadership Team, the Office Manager is responsible for ensuring the smooth and efficient operation of the office and supporting functions across the business. This role provides administrative support, HR coordination, and executive support to the Senior Leadership Team (SLT) and board, and operational support to the warehouse team. The ideal candidate is highly organised, proactive, and able to manage multiple priorities in a fast-paced environment
- Office and administrative management:
- Oversee daily office operations to ensure a productive and professional work environment
- Manage office supplies, equipment, and vendor relationships
- Coordinate maintenance, repairs, and facility-related services
- Handle incoming calls, emails, mail, deliveries, and general enquiries
- Organise company files, documents, and records (digital and physical)
- Support scheduling and coordination of meetings, appointments, and company events
- Prepare reports, presentations, and correspondence as needed
- Assist with recruitment activities, including posting job ads, scheduling interviews, and candidate communication
- Support new hire onboarding and induction processes
- Maintain employee records and HR documentation in line with company policies
- Assist with employee training coordination and compliance tracking
- Support payroll preparation by gathering timesheets and relevant employee information
- Act as a point of contact for basic HR queries
- Provide administrative and project support to SLT members and board
- Coordinate leadership meetings, prepare agendas, and take meeting minutes
- Help track action items, deadlines, and follow-ups for SLT initiatives
- Assist with confidential projects and communications
- Support preparation of reports, presentations, and business documentation as required
- Executive support to the Chair of the board and CEO as required
- Liaise with the warehouse team to coordinate administrative needs
- Assist with inventory records, order processing, delivery documentation, and system updates
- Support communication between the warehouse, office, suppliers, and customers
- Help monitor stock levels of operational supplies and arrange replenishment
- Maintain accurate documentation for shipments, returns, and logistics support
Salary benchmarks
Our take
Flowerbx is a luxury D2C flower delivery service, offering fresh blooms and accessories delivered throughout Europe, as well as the East and West Coasts of the United States.
Clients are presented with a diverse selection of over 300 seasonal flower varieties to choose from. Operating at scale enables Flowerbx to directly source flowers from growers in the Netherlands, resulting in flowers that are not only fresher but also more cost-effective compared to those found in wholesale markets.
With funding under its belt, Flowerbx is strategically directing its attention to expanding its presence in the US market, broadening its product range, and advancing its logistics technology. This feeds into the startup's ambitious aspiration to establish itself as a premier provider of premium flowers in the United States.
Freddie
Company Specialist at Welcome to the Jungle
Insights
53% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2025
$1.6m
SERIES A
Feb 2019
$5.6m
EARLY VC
Total funding: $9.2m
Company benefits
- A monthly flower subscription and discounted products
- Private health and dental care
- Life insurance that comes with a gamified wellbeing app
- Employee Assistance Programme (EAP)
- Pension contribution
- 25 days’ annual leave (plus bank holidays)
- Day-off for your birthday
- Time off to support your favourite charity
Company HQ
Park Royal, London, UK
Leadership
Whitney Hawkings
(CEO)Studied French Language and Literature at Columbia University in the City of New York. Previously the Director of Creative Services at GUCCI Group for 7 years and the Senior VP of Communications at Tom Ford for 11 years.
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