Information Developer, Flywire
+ RSUs and Employee Stock Purchase Plan (ESPP)
Global payments processing
Be an early applicant
Global payments processing
1001+ employees
Be an early applicant
+ RSUs and Employee Stock Purchase Plan (ESPP)
1001+ employees
Company mission
To save international students and their families money that would otherwise be lost on bank fees and unfavorable foreign exchange rates.
Role
Who you are
- 5-8 years of progressive experience writing comprehensive technical documentation
- Proven ability to independently lead and deliver documentation for larger, more complex features or projects. This includes proactively gathering information, designing content structures, and making autonomous decisions within project scope while requiring minimal oversight
- Extensive expertise in single source documentation, including advanced application of information reuse, modular content design, and sophisticated categorization to optimize content discoverability and efficiency. Contributes to the overall documentation strategy
- Strong technical background with advanced understanding of APIs, GitLab, XML, HTML, and CSS. Ability to read and understand code at a more complex level, and a thorough grasp of the Software Development Lifecycle (SDLC)
- Experience with XML-based Technical Authoring Systems (preferably Madcap Flare or RoboHelp), including advanced features, customization, and troubleshooting
- Ability to distill highly technical concepts for complex software products into clear, concise, and easily understandable content for diverse technical and non-technical audiences
- Proactively influences cross-functional teams on documentation strategy and best practices. Serves as a key partner to Product Managers and stakeholders for product terminology and expertise, while actively mentoring less experienced writers
- Advanced experience working effectively within agile development environments, leveraging collaboration tools (Jira, Confluence, Slack) to optimize documentation workflows and integrate seamlessly with development cycles
- A strong interest and usage of AI technology, keeping up with new trends and technologies
What the job involves
- We, at Flywire, are seeking an Information Developer to join our Product Team and help us write our API documentation, product-business oriented documentation, and support-integration technical documentation. As an Information developer at Flywire you will have the opportunity to contribute to the evolution of our products, culture and team. Documentation will be first and foremost written with our Clients in mind, but also for internal consumption
- Work side by side with the Product, Engineering, Design and Implementation teams to create the best product-business oriented documentation
- Bring your creativity and ideas to define the best practices for naming conventions, errors and top class documentation for both external and internal consumption
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and recently secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company benefits
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Work From Home Stipend
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Company HQ
Boston, MA
Leadership
Mike Massaro
(CEO, not founder)Consultant at PwC. VP Strategic Accounts at Carrier IQ, before joining Flywire as VP Business Development in 2013. Became CEO upon departure of founder Iker Marcaide in 2013.
Salary benchmarks
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