Vice President of Revenue Operations, Olo
$182.7-248.8k
+ Equity + Annual bonus target of 25%
On-demand commerce platform for restaurants
Open for applications
On-demand commerce platform for restaurants
501-1000 employees
Open for applications
$182.7-248.8k
+ Equity + Annual bonus target of 25%
501-1000 employees
Company mission
To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.
Role
Who you are
- 12+ years of progressive sales and/or sales operations experience, with 6+ years in leadership and people management roles
- B2B SaaS experience strongly preferred
- Previous experience growing and scaling a Sales Operations team (including Deal Desk and Sales Compensation) in a hyper-growth environment
- Comprehensive understanding of sales processes and methodologies in a scaled sales organization
- Excellent analytical and quantitative skills used to translate data and trends, along with market and customer insight, into the execution of a clear selling strategy
- Demonstrated success operating in a cross functional environment and delivering outcomes
- Proficiency with Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills, plus strong knowledge of other sales and BI tools like Clari
What the job involves
- You will report to the SVP, Sales and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC
- We are looking for an experienced VP, Revenue Operations to partner to our Sales Leadership team in making our Sales team as efficient and effective as possible by using data and metrics to anticipate and predict obstacles
- You will be the “chief of staff” for our Sales Leadership Team and help establish vision, ensure processes are being followed and executed, and be predictive on strengths and weaknesses in the business to develop mitigation plans, ensure we have stop gap coverage, and accelerate what is working
- Lead all aspects of Sales operations including process optimization, technology stack, data integrity, and KPI analysis to build operation efficiencies and guide change management within our Sales teams
- Support Sales leadership through capacity planning, productivity review, market segmentation, territory carving, quota/incentive design, and headcount allocation
- Be a Technical Champion for the Olo Sales tech stack (Salesforce, Clari, Copilot, Zoominfo, Linkedin SalesNav, and more) and work with internal stakeholders to define a strategic roadmap, evaluate and implement new solutions, integrate to existing technologies, and help enable the global Sales organization with training and guidance on key capabilities
- Maintain SFDC data accuracy for territory and account assignments, goals, account hierarchy, age of pipeline, tasks, and projects
- Operationalize a forecast methodology, and evaluate sales forecasting results and trends
- Build the sales compensation plans to drive and incentivize the right behaviors for results, and work with our Sr. Sales Compensation Manager to thoroughly communicate comp structure and provide accurate commission payments
- Manage a Deal Desk function to quickly and accurately provide answers to inquiries from Sellers
- Lead sales reporting processes and metrics; proactively monitor sales activities to maintain high levels of quality, accuracy and process consistency, and share key metrics for executive and board-level reporting
- Lead change throughout the organization as a purveyor of best practices and process innovation
- Work with cross-functional teams to ensure that the Sales Operations team is meeting the needs of the business in terms of reporting, user support, and manager support, and work to keep them informed and engaged in a fast-moving environment
- Collaborate with Sales Enablement to conduct training sessions to educate the sales team on corporate functions, reporting, and tools
Our take
In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.
Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.
The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2019
$100m
SERIES D
Jan 2019
$18m
EARLY VC
Total funding: $181.3m
Company benefits
- Premium healthcare coverage
- For you and your family
- 20 days PTO, 10 sick days +
- 4 mental health days
- Flex work policy + remote office stipend
- 401(k) Match
- Company Equity
Company HQ
Tribeca, New York, NY
Articles
Leadership
Noah Glass
(CEO)Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.
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