Account Development Associate, Choco
$60-68.5k
OTE
$52-55k
BASE
+ Equity
3-5 days a week in office
Enabling a sustainable food system
Be an early applicant
Enabling a sustainable food system
201-500 employees
Be an early applicant
$60-68.5k
OTE
$52-55k
BASE
+ Equity
3-5 days a week in office
201-500 employees
Company mission
Choco's mission is to lead a change in one of the oldest industries on the planet.
Role
Who you are
- If you love the energy of a live office environment, being surrounded by motivated people, and learning by doing, then you’ll thrive here
- You have experience in restaurants, hospitality, or customer-facing roles
- You speak fluent English; Spanish is a major plus as many of our restaurant partners prefer it
- You are comfortable using computers, CRMs, and juggling multiple tools/platforms at once to get the job done
- You love being in the office learning from peers, sharing energy, and celebrating wins together
- You’re a team player who values collaboration and shared success
- You take ownership of your work, pipeline, and outcomes and don’t wait to be told what to do
- You stay focused, manage your time well, and consistently get things done
- You seek understanding of your customers’ needs, your product, and your own development
- You always play offense, and you’re proactive, bring urgency, and drive action
- You’re a great communicator who can adjust to different personalities and scenarios
- You bring humility, curiosity, and purpose to every task
What the job involves
- As an Account Development Associate, your role is to engage with leads: chefs, owners, and purchasing managers from restaurants that already order from our clients (food distributors)
- These distributors share lists of their customers with Choco to persuade and onboard customers to use the app
- You’ll be part of a fast-paced, ever-evolving environment, where goals can shift monthly as we scale and iterate
- You’ll take full ownership of your pipeline, collaborate deeply with teammates, and bring focus and understanding to every conversation
- This isn’t traditional sales. You’re not cold calling or closing deals
- You’re helping restaurant teams start using a free ordering app that’s been recommended to them by their food distributor, who are paying partners of Choco’s
- You will also offer support to our food distributor customers
- Reaching out to leads daily via phone, WhatsApp, email, and text — no cold prospecting
- Explaining how and why their supplier wants them to start ordering via Choco
- Onboarding restaurants to either Choco’s standard app or a white-labeled version
- Managing your own pipeline and converting restaurants into active, retained users
- Meeting dynamic performance targets around activation and engagement
- Logging all interactions and insights in Salesforce
- Collaborating cross-functionally to improve the onboarding experience
- Taking initiative to solve problems before they reach the customer
- Thriving in a team-first, in-office culture with constant coaching and collaboration
Our take
The restaurant industry has seen vast technological innovations throughout the last decade, yet the state of supply chain ordering and administration does not reflect this. Restaurants are still using archaic paperwork to order from suppliers, and this has the tendency to become clunky, inaccurate, and result in food waste. Choco exists to improve this situation by connecting restaurants and suppliers through its food ecosystem management software.
Choco isn't the only company to notice the potential for disruption in this space, but it has taken a unique approach by providing bespoke inventory applications and analytical tools to both restaurants and suppliers. It has a large and rapidly growing userbase and its supply chain now links more than 30,000 businesses, with more than £1.2 billion in goods traded on its platform.
Choco raised large amounts of capital in several funding rounds and achieved unicorn status with a valuation exceeding $1 billion. It has eyes on expansion, currently working with clients across the U.S. and Europe but planning to begin operations in South America, the Middle East, and Asia in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2023
$28.2m
LATE VC
Dec 2022
$37.3m
LATE VC
Total funding: $340.2m
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Daniel Khachab
(CEO)Experienced as Global Venture Development Manager and CEO of Rocket Internet SE. Co-founded Choco as CEO in 2018.
Julian Hammer
(CMO)Before co-founding Choco freelanced in product & marketing with Ace & Tate, BuzzHire and UpLabs. Before that was Senior Venture Associate with EPIC Companies and the Head of Marketing Intelligence for Global Savings Group.
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