IT Support Specialist, Addepar
The current range for this role is $40 - $60 (hourly salary) + bonus + equity
Addepar is a software and data platform for even the most complex investment portfolios.
Be an early applicant
Addepar is a software and data platform for even the most complex investment portfolios.
501-1000 employees
Be an early applicant
The current range for this role is $40 - $60 (hourly salary) + bonus + equity
501-1000 employees
Company mission
Be the tech and data platform that connects the global investment ecosystem.
Role
Who you are
- You bring 2–4 years of experience supporting users in a Mac-centric corporate environment, with a working knowledge of Windows systems
- You’re confident troubleshooting a wide range of macOS, AV, and network issues, and understand how to approach complex or unfamiliar technical challenges
- You have hands-on experience administering core platforms like Google Workspace, Slack, Zoom, and Okta, and are comfortable navigating cloud-based admin tools
- You understand networking fundamentals and peripheral connectivity, and can apply them in troubleshooting device or infrastructure issues
- You have experience running and supporting live AV events and hybrid meetings, ensuring seamless experiences for local and remote attendees
- You’re organized and proactive in managing IT inventory and assets, and comfortable using assets tracking tools
- You demonstrate strong communication, documentation, and collaborating skills, with the ability to support and influence users and teammates alike
- You take initiative, bring a problem-solving mindset, and pay close attention to the details that keep day-to-day operations running smoothly
What the job involves
- We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of technology in a primarily Apple-based corporate environment. Our perfect candidate loves to problem-solve on the fly, provide exceptional support primarily in a fast-paced office environment, and is always looking for the optimal solution when solving IT issues
- Provide in-person IT support to employees in the office, ensuring smooth day-to-day technology operations for employees and IT infrastructure
- Serve as an escalation point for complex technical issues, delivering advanced troubleshooting across both Mac and Windows environments
- Lead new hire technology onboarding, including running orientation sessions and proactively resolving setup issues
- Develop and maintain clear, user-friendly knowledge base documentation and internal guides to promote self-service and reduce support volume
- Administer and optimize key SaaS platforms such as Google Workspace, Slack, Zoom, Okta, and Jamf, identifying opportunities for improved configuration and usage
- Partner closely with the global IT teammates to align on process, tools, and support models across offices, with considerations for varying regional needs
- Support and help coordinate AV systems and live events, including conference rooms, hybrid meetings, and company-wide town halls
- Contribute to IT asset lifecycle management, including procurement, tracking, and decommissioning using asset management tools
Our take
Investment advisers require speed, clarity and flexibility when managing client portfolios. Addepar is a wealth management software platform created with these requirements in mind. The platform aggregates portfolio, market, and client data in one place, allowing financial professionals to analyze and visualize the data they need.
Addepar currently tracks more than $4 trillion of assets with circa 800 clients including individual advisers, family offices, and large institutions such as AllianceBernstein, Bartlett Wealth Management, and Morgan Stanley.
The multi-unicorn company has been pursuing global expansion, opening its first office outside of the United States in Scotland in 2021 and a new London office in late 2022 and appointing new leadership members from the likes of Oracle and Amazon Web Services. Addepar is certainly gaining momentum as it expands operations and further innovates its suite of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2025
$230m
SERIES G
Nov 2021
$130m
LATE VC
Total funding: $872.8m
Company benefits
- Equity - Stretch the idea of ownership beyond your day-to-day and take pride in being an owner in the growth of Addepar
- Global Hybrid Workforce - Whether you work remotely or on-site, you’ll have the opportunity to build and collaborate with colleagues around the world
- Flexible Time Off - Spend time traveling, celebrating with friends and family or relax on your schedule
- Benefits Packages - Competitive medical, dental and vision benefits along with a monthly wellness allowance to keep you healthy and happy
- Learning & Development Allowance - Your continued growth and development are important to us
- Dynamic Team - Strong investment in the best talent at the intersection of technology and finance
- Remote Office Setup Allowance For New Hires & Connectivity Reimbursement
- Pension with Employer Contributions
- Wellness and VDU Wallets
- Bi-Annual Hackathons
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Joe Lonsdale
(Chairman)Currently Founder of 8VC and Palantir Technologies and Chairman of ONEHope Wine.
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