Lead Employee Success People Consultant, Salesforce
$94-142.3k
+ ESPP
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$94-142.3k
+ ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is one who excels in a fast-paced and everchanging environment, is strategic and proactive, and is looking to work with a strong ES Organization
- Experience working closely with ESBP, COEs, Executives, Managers, and Employees to handle a variety of issues and execute on solutions and strategies in all areas of Human Resources
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
- Demonstrated ability to be a self-starter and proactive
- Comfort with ambiguity and proven agent for change
- Ability to develop effective relationships across all levels of the organization with diverse client groups
- Excellent verbal and written communication skills; must be a strong and succinct communicator
- Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data
- Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development
- Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software, Workday, and Tableau
- Ability to take trends and data, connecting the dots and translating them into key insights and presentable themes
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs
- Ability to deliver difficult feedback, coach leaders through difficult scenarios, and facilitate team discussions
- General knowledge of employment policies and practices
- Knowledge of staffing, compensation, and talent management best practices
- Bachelor's degree or equivalent relevant experience
What the job involves
- We are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization
- This role will have significant scope and impact, partnering closely with ES teams including ESBPs, COEs, People Services & Operations (PS&O), Reward Partners and more to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization
- This role will provide dedicated support to ESBPs and Leaders within the sales distribution team on org health reviews, org changes, promotions, talent reviews, performance reviews, employee experience surveys, and more
- Act as a trusted advisor to ESBP Partners and business leaders, ensuring HR strategies support business needs
- Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives
- Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions
- Proactively understand what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities
- Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes
- Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization
- Partner with the ESBPs and the business units they directly support to deliver on the organization's talent strategy. Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives
- Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives
- Partner with leadership to drive organizational effectiveness and a high-performance culture
- Partner to support the business through transformation and change
- Executes on continued reshaping, growth, acquisition, reorganization, etc
- Work directly with people leaders and employees to coach and enable on a variety of ES topics and programs, resolve issues, etc
- Creates tools, templates and resources for consistent service delivery at scale
- Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience
- Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and/or make recommendations when it is appropriate to align with different teams
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 286 more jobs at Salesforce