Technical Support Engineer, Didomi
Building tools to manage data privacy
Be an early applicant
Building tools to manage data privacy
101-200 employees
Be an early applicant
101-200 employees
Company mission
To make privacy easier for everyone and an obvious choice for companies.
Role
Who you are
- Degree in Computer Science or equivalent training (e.g bootcamp.)
- Understanding of how websites and web applications work
- A couple of years of experience as a Technical Support Engineer, Technical Account Manager or Solution Engineer
- Very good English & French level both written and spoken
- Javascript understanding and knowledge of front stacks (bonus points if you're an expert)
- Familiarity with the tech, media or e-commerce industry
- Problem solving skills, capacity to explore every options and figuring out workarounds
Desirable
- Exposure to a mobile app programming language like Java, Objective-C, Kotlin or Swift
- Ability to understand the stakes that come from collecting data to analyze it (Google Analytics)
- Familiarity with the ad tech industry or publishers pain points when it comes to advertizing
- API and/ or Cloud Buckets connoisseur
- SaaS experience
- GDPR and data privacy sensitivity
What the job involves
- Our Technical Support Engineer team is looking for a new teammate to help our customers and address their diverse technical questions
- We're more specifically looking for an awesome team member to work full time from our Paris office (France) or anywhere remotely in Europe
- When Didomi customers have questions, they reach out to us via email and we help as quickly and as amazingly as we can. You will collaborate with cross-functional teams to resolve issues, provide feedback and contribute to improve our solutions
- Help customers and investigate:
- Help our customers with their setup requests about our different products: Consent Management Platform, Preference Management Platform, Integrations, API…
- Troubleshoot, reproduce issue and escalate if needed, then follow-up closely with our Engineering team to take part in the fix, test and reach back to our customers
- Provide feedback internally:
- Provide feedback on product features
- Qualify feature requests
- Assist in prioritizing the bug backlog
- Help internally with technical requests:
- Contribute to both internal and external documentation
- Train and support Didomi's customer-facing and internal teams
- Propose and contribute to various projects aimed at improving our operations and customer experiences.; This can include automations, extensions, app samples etc
Application process
- HR Call in English (15 min) - Motivation, logistics, salary, availability
- Technical Test in English - Assess JavaScript understanding, troubleshooting logic, and written communication. (No AI)
- Presentation of the technical test + Hiring Manager ITW in French (~45 min, video) - Depth of experience, technical skills, customer mindset
- Team Interview (30 min)— Cultural fit, collaboration style, final alignment
- Final Interview with a Founder (30 min)
Our take
With rising personal data privacy concerns among consumers globally, brands and publishers have understood the urgent need to invest in data transparency.
Established in 2017, Didomi’s CMP (consent management platform) is designed to assist companies as they collect, store, and manage users’ consent choices. Its preference center also enables businesses to offer users access to their personal data and update their preferences at any time.
The company sets itself apart by focusing entirely on consent and preference management, rather than trying to offer a whole range of solutions related to consent and preference management. This has enabled Didomi to go a lot deeper in terms of product capabilities and features compared to competitors in the space. The company has worked with enterprises including Rakuten, Orange, and Adevinta.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$84.8m
GROWTH EQUITY VC
Jul 2021
$40m
SERIES B
Total funding: $130.7m
Company benefits
- Remote-friendly: Option to work in a remote/hybrid configuration (depending on role).
- Compensation: Competitive salaries.
- Learning & career: Continuous career growth with access to our e-learning platform.
- Wellbeing: Access to quality of life perks (sport stipend, home office equipment, etc).
- Innovation & impact: Team initatives from yearly hackathons and corporate social responsibility.
- Diversity & inclusion: International, respectful workspace where everyone can be their true selves.
- Feedback culture: Open environment where employees can express their opinion and concerns.
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Jawad Stouli
(Co-Founder & CTO)Previously VP of Engineering at MediaMath. Has previously founded and served as CTO at Tactads (acquired by MediaMath), and CitizenPlace (acquired by AssoConnect).
Raphaël Boukris
(Co-Founder & CRO)Previously Head of Sales at Qapa (which was acquired by Adecco). An early stage angel investor in subscription based platforms.
Romain Gauthier
(Co-Founder & CEO)Previously co-founded Tactads, and was EMEA Director of Platform Integrations and then ofActivation at MediaMath.
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