Business Development Representative, Ultimate

Salary not provided

OTE of $32.21-$48.56 with a pay mix of 70/30 (base/commission)

Salesforce

Outreach

Junior and Mid level

San Francisco Bay Area

More information about location

Conversational AI customer service builder

Job no longer available

Conversational AI customer service builder

201-500 employees

B2BArtificial IntelligenceEnterpriseCustomer serviceSaaSAutomationNo-Code

Job no longer available

Salary not provided

OTE of $32.21-$48.56 with a pay mix of 70/30 (base/commission)

Salesforce

Outreach

Junior and Mid level

San Francisco Bay Area

More information about location

201-500 employees

B2BArtificial IntelligenceEnterpriseCustomer serviceSaaSAutomationNo-Code

Company mission

To bring joy to customer service through the world’s most powerful virtual agent platform.

Job

Company

Role

Who you are

We are looking for hardworking individuals who are certain that they want a career in software sales, who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position
Business Development experience within the Enterprise and Commercial or SMB segment
A minimum of 2 years of experience in a Sales related environment
A competitive mindset, with a hunger and ‘self-starter’ commitment to overachieve and succeed
Excellent communication, interpersonal, and organizational skills; you should be a great writer, speaker, and listener
Proficient in Salesforce, Zoominfo, Outreach, 6sense, etc
Bachelor’s Degree is preferable

What the job involves

This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities and needs
You will work with key internal stakeholders and groups – including sales & product managers, industry sales directors, and marketing
You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in America
Engage with prospects and clients to understand business and organization challenges and pain points
Collaborate with the Sales team to develop a list of target prospects
Generate high-value sales pipeline through both strategic and targeted prospecting into SMB, Commercial or Enterprise accounts
Create personalized messaging and outbound content, targeting new business prospects for Zendesk
Leverage research and personalized message to drive Outbound Cold Calls to Prospects
Research companies through 10K, 10Q, Investor Presentations, Relevant news articles, etc
Develop and manage a pipeline of prospects & provide top class customer experience

Our take

In the rapidly evolving landscape of digital transformation and eCommerce, businesses are locked in fierce competition, elevating the significance of customer experience. This places considerable strain on customer support teams to deliver exceptional services while managing costs. The solution to this challenge lies in AI-powered digital support automation.

Ultimate provides a no-code automation platform capable of automating up to 60% of support workloads. With a focus on NLP-powered technology, Ultimate has given itself a strategic edge. Its conversational AI is available in 109 languages, consistently positioning the company as a top contender in G2.

The onset of 2022 markets a string of successes for Ultimate, including a record-breaking first half, the appointment of a global customer success executive, and ongoing product innovation. Impressively, the company achieved a 166% growth in new brand partnerships year-on-year, securing major deals with influential names like Zoopla, Get Your Guide, iCard, and Conekta. Now the company is focused on expanding its presence in the US, while also securing even more strategic partnerships.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

43% female employees

14% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 6 rounds)

Dec 2020

$20m

SERIES A

Nov 2019

$3.5m

SEED

Total funding: $28.9m

Company benefits

Scaled professional development: We're passionate about up-skilling our team and providing people with internal opportunities, so we all grow together
Bespoke personal growth: Learn a new language, train for a marathon, take a coding course. Our personal development budget has you covered
Flexible working: From office-lovers to homebodies, and anywhere in between, we encourage our team to work from their preferred location

Company HQ

Kreuzberg, Berlin, Germany

Leadership

Sarah Al-Hussaini

(Co-Founder & COO)

An investment banker turned CX & AI expert, Sarah is passionate about diversity in tech and its power to create a better world. They were awarded Forbes 30 Under 30 in 2019.

Reetu Kainulainen

(Co-Founder & CEO)

Reetu’s vision for Ultimate led tech giants like Maki Ventures and Techstars to back the fast-growing company. They are passionate about using AI to make CS agents’ careers more rewarding and joyful.

Jaakko Pasanen

(Co-Founder & CSO)

As Ultimate’s Chief Science Officer, co-founder Jaakko leads the company’s in-house AI research unit in its mission to build the most powerful virtual agent platform for customer support.

Markus Rautio

(Co-Founder)

Ever since they helped develop what would become Ultimate at a Helsinki hackathon, Lead Engineer Markus has been using their technical expertise to build products with meaning alongside his co-founders.

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