Junior Operations Manager, syd Life AI

Strategy & Operations

£30-35k

In addition to the base salary, the full compensation package will include equity and a performance-based bonus, with terms flexible based on experience.

Junior and Mid level

London

Remote from Europe, UK

AI-powered Life Quality platform leveraging >1.2 million scientific papers

Open for applications

AI-powered Life Quality platform leveraging >1.2 million scientific papers

1-20 employees

HealthcareB2BLifestyleArtificial IntelligenceEnterpriseDeep TechAnalyticsMachine LearningSaaSMobile

Open for applications

£30-35k

In addition to the base salary, the full compensation package will include equity and a performance-based bonus, with terms flexible based on experience.

Junior and Mid level

London

Remote from Europe, UK

1-20 employees

HealthcareB2BLifestyleArtificial IntelligenceEnterpriseDeep TechAnalyticsMachine LearningSaaSMobile

Company mission

To harness high-integrity scientific knowledge, proprietary precision-driven data, our LLM specialised in Life Quality, and human insights to derive authentic intelligence from individual and organisational collective data.

Job

Company

Role

Who you are

2+ years of experience in operations, project management, or generalist roles at a high-growth startup (ideally in AI, digital health, or deep tech)
Strong execution and analytical skills — you get things done and know how to measure impact
Comfort with chaos — you’re calm, focused, and adaptive when things change quickly (they will)
Excellent communication (written, verbal, and cross-cultural)
A Bachelor of Science degree in STEM (Science, Technology, Engineering, or Mathematics), Business, Finance, or other relevant disciplines
Humility & low ego: you don’t seek credit, you seek impact
Resilience & determination: you bounce back, push forward, and take ownership
Raw intelligence: you’re a quick learner and think independently
Curiosity: you ask great questions and keep improving things

Desirable

Prior exposure to or experience with the implementation and use of OKRs in a team or organisational context
Experience working in AI, health tech, or regulated industries
Background in consulting, data analytics, or systems thinking
Proficiency with Google Suite (specifically Google Sheets), Figma, and Asana
Japanese language proficiency (not required, but helpful)

What the job involves

As Operations Manager, you will be the engine that keeps syd Life AI running smoothly across functions. You’ll work closely with the CEO, product, commercial growth, and tech teams to translate strategy into execution — setting up systems, removing friction, and ensuring we operate like a high-performance machine. This is a role for someone who thrives in ambiguity, solves problems before they’re problems, and is hands-on
Design, implement, and optimise internal processes across teams (product, tech, commercial growth, customer success, partnerships, legal, finance)
Manage key projects end-to-end — from planning and stakeholder alignment to execution and delivery
Support international rollouts, pilots, and launches with universities, insurers, corporates and government partners
Manage and improve our OKR system across the company, supporting each team member in formulating and achieving their OKRs while driving overall team performance
Set up and maintain tracking systems and operational dashboards to drive accountability and clarity
Plan and run our quarterly offsites end-to-end, delivering tangible outcomes and driving strategic alignment
Support hiring, onboarding, and team operations as we scale
Own special projects — every week will look a little different
Assist the CEO in executing strategic projects and managing key priorities
Build and maintain strong relationships with external stakeholders, partners, and collaborators

Application process

1. Apply via Welcome to the Jungle
2. Fill in a typeform questionnaire
3. Stage 1 Interview: 20min video call
4. Assignment
5. Psychometrics test
6. Stage 2 Interview: 60min video call
7. Final stage interview

Salary benchmarks

Our take

Syd supplies an AI-powered platform through which businesses can give their teams access to personalised, science-based recommendations for preventative health, as well as social and financial advice.

The service is delivered through a conversation-based mobile app, in which employees can discuss their feelings, health and goals with syd's AI. The app then provides advice and guidance, with capabilities such as suggesting the optimal time to complete activities, and tracking progress so users can celebrate meeting goals.

Interestingly, syd also supplies businesses with metrics to assess the life quality of their teams, so that they may measure impact and create smarter people strategies in the future. Its an intriguing concept, and one that - should it take off - could become a staple for creating happier workforces in the future.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

50% female employees

Trustpilot (4.6)

Company

Company benefits

Flexibility of a remote job (with opportunity to occasionally co-work with colleagues if based in London)
Excellent equity in a series A company (significant upside potential)
Quarterly team offsites (in-person), mainly in the UK
Full access to the app and genetic testing package
Company wide annual leave offered between Christmas and NYE

Company values

Authenticity - We believe in fostering real connections by providing personalised recommendations that genuinely comprehend your unique preferences and desires. Every person deserves to discover a life they love
Integrity - We are committed to transparency, honesty, and doing what is right in every aspect of our work. Our Radical Privacy policy isn't just a statement; it's a promise to safeguard your trust and privacy
Purpose - Our goal is to democratise excellence by bridging the worlds of science, individual Life Quality, and organisational success. We created a solution that enables individuals and organisations to not only achieve their highest potential but also to do so with a profound sense of purpose

Company HQ

Marylebone, London, UK

Leadership

Lorena Puica

(CEO)

Guest Lecturer at Cornell University, University of Oxford and Deggendorf Institute of Technology (where they are also an Advisory Board Member). Former Director of Multi Manager and Small Companies Investments at Octopus Investments.

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