Sales Operations Manager, Freenome

• The ideal candidate is a technical architect and tactical engine who ensures our Sales Tech Stack (Salesforce, HubSpot, etc.) is automated, integrated, and optimized for peak seller productivity
• You are passionate about driving sales efficiency, systems design, and data integrity, and you will have a significant impact on the continued growth of an organization dedicated to changing the entire landscape of cancer
• The role reports to the Director of Sales Operations & Analytics
• At least 4 years of experience in Sales Operations, SDR Workflow, Revenue Operations, or a technical Sales Enablement role
• Expert-level functional knowledge of Salesforce and HubSpot
• Advanced ability to build dashboards and manipulate data (Excel/Google Sheets mastery)
• High proficiency in prompt engineering and utilizing AI tools to drive sales efficiency
• Exceptional ability to explain complex technical requirements to IT and simplified, actionable workflows to sales representatives

Desirable

• At Freenome, we are seeking a Sales Operations Manager to help grow the Freenome Sales Operations team
• This person is responsible for all things related to the technical execution of the sales organization's strategic roadmap
• Own the design and health of core sales dashboards to provide a "single source of truth
• Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies
• Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management)
• Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow
• Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives
• Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.)
• Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records
• Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support