Account Executive, Restaurant365
Strategic Customer Growth
$85-95k
+ Commission + Equity
Cloud-based all-inclusive back office solution for restaurants
Open for applications
Cloud-based all-inclusive back office solution for restaurants
1001+ employees
Open for applications
$85-95k
+ Commission + Equity
1001+ employees
Company mission
To alleviate the significant burdens placed on restaurant operators.
Role
Who you are
- Bachelor’s degree preferred or an equivalent combination of education, training, and experience
- 2+ years of proven Account Management experience, preferably in restaurant technology, or ERP space
- Knowledge of restaurant operations and technology preferred
- Ability to analyze the needs of a client and provide strategic business solutions for successful outcomes
- Highly motivated and results-oriented
- Experience with Salesforce or similar customer relationship management (CRM) software
- Strong presentation skills
- Excellent and concise verbal, written and interpersonal communication skills
- Ability to adapt to and follow a sales process
What the job involves
- As an Account Executive, Strategic Customer Growth, you will be responsible for upselling and cross-selling the R365 product suite to national brands and franchisees with 50+ total locations
- Manage entire customer sales cycle for existing customers, from discovery to close
- Generate and develop new customer opportunities to increase revenue
- Work with Sales Manager to maintain accurate pipeline and forecast
- Anticipate and discuss client needs and facilitate solutions
- Maintain knowledge of R365’s solution and any related products
- Network with existing customers and vendor partners to build and maintain long-lasting business relationships
- Continual industry research to identify trends in the marketplace
- Partner with Brand Account Executive and Customer Success team to maximize customer value
- Generating pipeline that leads to closed revenue and quota attainment
- Selling on value and return on investment vs. features & functions
- Uncovering pain points and business impact that maps back to our solutions
- Demonstrating adaptability and flexibility as part of an ever-growing team
- Ensure new Customers remain on track to “go live” in implementation, post-sale
- Work with Sales Engineers to perform complex demos, conduct requirements analysis & scoping
- Utilize a systematic approach and process on a new opportunity from start to finish in order to close business
- Other duties as assigned
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2023, and its $135 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants turned to keep their heads above the water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Ability to work remote or hybrid
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Company values
- Love Good Food
- Share Positive Vibes
- Solve Problems, Together
- Relentlessly Seek Greatness
Company HQ
East Irvine, Irvine, CA
Articles
Leadership
Tony Smith
(CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Chief Strategist & Boardmember)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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