Director of Engineering, Gorgias

• Perfect for someone with experience delivering complex SaaS products, leading teams, and scaling systems
• ~10 years in software engineering, with 5+ years in management or leadership roles
• Proven success delivering complex SaaS or marketing products to market
• Expertise in event-driven architectures, cloud-native solutions, and scalable systems
• Strong leadership and team-building skills, with experience in high-growth environments
• Excellent collaboration and communication abilities to align cross-functional teams
• Passion for leveraging AI technologies and driving category innovation

Desirable

• Join Gorgias as we redefine the landscape with a Next-Generation Marketing Suite that leverages cutting-edge AI to deliver hyper-personalized customer experiences at scale
• Lead Innovation: Build and scale a world-class engineering team driving AI-powered marketing solutions
• Transform Marketing: Build from scratch a next generation marketing AI Driven automation platform designed to disrupt traditional marketing tools and workflows
• Leverage AI: Stay at the forefront of AI advancements, integrating them into a revolutionary Marketing Suite
• High Impact: Your work will directly influence product adoption, customer engagement, and millions in GMV for D2C brands
• Collaborate Globally: Partner with product, design, and GTM teams across time zones to deliver bold, innovative solutions
• We are building the next generation of AI-powered marketing automation tools for e-commerce brands, with a strong focus on creating hyper-personalized, scalable customer engagement solutions
• Our team is a dynamic group of engineers, product managers, and designers working together on high-impact projects that drive innovation
• Currently, we're developing the AI Sales Agent, and looking ahead to H2, we will embark on an exciting journey to build the next generation of marketing automation tools from scratch
• Team members: Bogdan Tănase, Engineering Manager, Marketing Suite; Max Pruvost, VP of Product, Marketing Suite
• Lead the engineering efforts behind the AI Marketing Suite, redefining marketing automation
• Drive the development of products projected to influence $200M+ in GMV in 2025
• Define Strategy & Roadmap: Shape and execute the engineering vision for the Marketing Suite, ensuring it aligns with Gorgias’s business goals and customer needs
• Build and Lead a World-Class Team: Recruit, mentor, and grow a high-performing engineering team that thrives in a fast-paced environment
• Collaborate Across Teams: Partner closely with product, design, and go-to-market teams to bring innovative ideas to life and deliver exceptional user experiences
• Deliver AI-Powered Products: Drive the development of groundbreaking AI-driven outbound marketing tools and conversational AI solutions
• Innovate at the Forefront of AI: Integrate cutting-edge artificial intelligence and machine learning technologies into the Marketing Suite, staying ahead of industry trends
• Launch Independent Products: Deliver a standalone AI Marketing Suite that operates independently from the Gorgias helpdesk
• Establish Best Practices: Create and maintain processes for code quality, scalability, and system performance, ensuring long-term reliability and excellence