IT Specialist, Weee!
$66.6-76k
+ Equity and Bonus
5 days a week in office (La Mirada, CA)
Online grocery delivery platform
Open for applications
Online grocery delivery platform
501-1000 employees
Open for applications
$66.6-76k
+ Equity and Bonus
5 days a week in office (La Mirada, CA)
501-1000 employees
Company mission
To make Asian & Hispanic groceries exciting and affordable!
Role
Who you are
- 5+ years of relevant work experience in IT support
- Proficient in configuring network devices, troubleshooting network issues, configuring servers, and Vmware ESXi/vCenter
- Experienced computer troubleshooting skills (windows 10, Mac OS & Linux OS)
- Possess good analytical, troubleshooting, and problem-solving skills
- Well-known security camera system & badge system
- Familiarity with server installation, configuration, and management
- Proficiency in Linux systems, including setup, management, and troubleshooting
- Experience with VMware deployment, cluster setup, and high availability (HA) configuration
- Expertise in NAS storage configuration, including file sharing, NFS, and ensuring high availability
- Strong problem-solving skills and the ability to work independently and collaboratively
- Excellent communication skills for effective interaction with cross-functional teams and end users
- Nimble and patient with good communication skills
- Warehouse-related IT support experience is preferred
- Bilingual in English and Chinese Mandarin is preferred
What the job involves
- As a warehouse IT specialist, you will have accountability to help us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops & laptops, and automation systems
- Set up and maintain IT infrastructure, such as a WAN/LAN network, Access Point, MDF/IDF, video conference, security camera, warehouse badge/alarm system, etc
- Provide daily IT support for warehouse operations, including network, desktop/server, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment warehouse management system, etc
- Maintain all IT equipment and automation systems in good working condition
- Install, configure & troubleshoot desktop/PC operating system, hardware, software and app, video conference, printer, etc., and support employee onboard/offboard
- Manage IT equipment inventory, IT assets, and user access privileges
- Build and maintain warehouse automation system related to IT server, storage, and applications if needed
- Analyze error reports and system alerts to identify robots, charging stations, and other equipment
- Maintain detailed records of maintenance activities, error logs, and performance metrics to track the health and performance of robotic systems over time
- Write SOP, and user manual documents, and provide IT training to end users
- Collaborate with cross-functional teams to implement solutions and projects
- Other projects or tasks assigned by the warehouse Operations Manager/Director
Our take
It's often hard to find foreign or imported food ingredients in the United States. Weee is an online delivery platform aiming to address this by offering groceries and products for Asian Americans and underserved communities across North America. CEO Larry Lui founded the company after having difficulty finding Chinese ingredients in local stores when he moved to the U.S.
Since its launch in 2015, Weee caters to approximately 300,000 households in the U.S and fulfils thousands of orders a day. Originally targeting Asian consumers, the company now brands itself as an “ethnic e-grocer” in a move to attract the United States' 60 million Hispanic consumers as well. This diversification is in response to growing competition in the Asian grocery space from the likes of e-grocers Chowbus and Umamicart and retail chains H Mart and 99 Ranch Market.
The ethnic grocery market is expected to reach more than $460 billion by 2030. Weee plan to grow into this market by launching its service in over 30 additional North American cities over the next three years, expanding into the Canadian market as well. Further, 2022 funding will be used to tap into new cultural cuisines and scale development in AI and warehouse automation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2022
$425m
SERIES E
Mar 2021
$315m
SERIES D
Total funding: $835.1m
Company benefits
- Company stock options
- Work from home opportunities
- Comprehensive health insurance package, including medical, dental, and vision
- 401k
- Annual bonus plan
- Vacation and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credit
- Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage
- Thoughtful, talented, and supportive coworkers and leadership team
Company values
- We're merchandise-driven
- Unparalleled customer experience is our lifeblood
- We celebrate culture and the power of community
- We're humble, scrappy, and intentional
Company HQ
Baylands, Fremont, CA
Articles
Leadership
Larry Liu
(CEO)Larry started his career as an Intel Product Development Engineer, before working as an Investment Intern and as a Teaching Assistant at the University of California. He spent 3 years at Brocade, another 3 at Amtel, and founded Happitail in 2012, prior to starting Weee! in January 2015.
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