Associate Manager of Office Management & HR Administration, Studs
$80k
5 days a week in office
Piercing studio
Be an early applicant
Piercing studio
201-500 employees
Be an early applicant
$80k
5 days a week in office
201-500 employees
Company mission
To become the most trusted national authority in Earscaping®.
Role
Who you are
- 2–3+ years of experience in a similar role at a company with at least 50 employees
- In-office presence required 5 days per week
- Ability to lift up to 20 lbs
- “No task is too small” attitude with impeccable attention to detail
- Strong organizational and time management skills
- Ability to work independently and manage multiple priorities
- Excellent customer service skills with comfort interacting across all levels of the company, external guests, and vendors
- Creative problem solver with integrity and follow-through
- Owner’s mindset with positive, solution-oriented approach to feedback
What the job involves
- Reporting to the VP of People and based in New York, NY, the Associate Manager, Office Management & HR Administration will own the in-office experience for Studs’ headquarters, ensuring the office is clean, functional, and well-managed on a daily basis
- This includes managing vendors, supplies, and overall workspace operations so that employees and guests experience a seamless environment that reflects Studs’ values
- Beyond the physical office, you will also support recognition and communications for our corporate employees, and coordinate cultural events that bring our values to life
- You will partner closely with the CEO’s EA and the People Team to ensure alignment, redundancy, and consistency across office operations, events, and employee engagement
- Ensure the HQ environment reflects Studs’ values and provides a seamless employee and guest experience
- Oversee all aspects of office operations including supplies, vendors, cleaning/security, and Service Channel requests
- Maintain daily HQ standards—tidiness, plants, kitchen and conference rooms, inventory of snacks and supplies
- Lead execution of corporate events and HQ cultural experiences (e.g., annual summer outing, annual winter party, milestone celebrations, Town Halls, and other employee gatherings that reflect our values)
- Serve as office safety contact in conjunction with other HQ team members
- Partner with the CEO’s EA to ensure shared accountability, coverage, and alignment across HQ events, communications, and recognition efforts
- Create and distribute HQ communications including newsletters, in-office displays, and Lunch & Learn programs
- Handle milestone communications, swag delivery, and related recognition activities for HQ employees; partner with Associate Manager, Retail Operations as needed to coordinate recognition and communication logistics.
- Support the planning and execution of Town Halls and other HQ employee engagement events
- Provide general administrative support to the People Team (e.g., scheduling support including candidate interviews, coordinating corporate new hire onboarding logistics, preparing materials for engagement surveys, updating People Team trackers or intranet pages, supporting benefits or compliance documentation, etc.)
- Support other People Team projects and initiatives as needed
Our take
Conscious consumption and the influence of social media advertising have ushered in a new era of Direct-to-Consumer (D2C) brands targeting mindful millennials and Gen-Z customers. Among these brands, Studs has seized the opportunity, focusing on the ear-piercing market.
Studs does not merely provide ear-piercing services; it is crafting an entire experience for its customers. The company's leadership firmly believes that customers are increasingly using earrings to celebrate self-expression and mark significant milestones in their lives. Studs aims to build a brand that resonates with these precious moments, offering a unique approach to jewelry.
To achieve its vision, the company has embarked on a national expansion of its physical retail locations, now sporting 23 locations across the US with plans for more to open very soon. And with famous customers like Emma Chamberlain, Dixie D'Amelio and Rosalía, the company is truly on its way to cementing its place as a leader in the world of piercing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
96% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2021
$20m
SERIES B
Nov 2019
$3m
SEED
Total funding: $23m
Company benefits
- Health & Wellness: A comprehensive benefits package that includes premium medical, dental, and vision coverage; 401k; life insurance; and lifestyle reimbursement.
- Paid Family Leave: Three months of paid family leave for all full-time corporate and retail employees (biological, adoptive, and foster parents are all eligible)
- Flexible Schedule: Ample paid time off plus a paid sabbatical after your first four years
- Transparency: Employees are given the information and context they need to succeed via feedback forums like Town Halls, AMAs, and weekly one-on-one’s
- Growth & Development: Trainings, performance reviews, and ongoing coaching to help you continuously grow professionally
- Studs Discounts: Discounts on piercings and products (we’ve got your friends and family covered too!)
Company HQ
Bowery, New York, NY
Leadership
Anna Harman
(Co-Founder & CEO)Prior to Studs, they were acting Chief Customer Officer at Jetblack. Also worked as Head of Operations at Fitz, a wardrobe tech company, and was COO of Research Analytics at Bridgewater Associates.
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