Content Strategist, Resolver
$80-100k
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
$80-100k
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field
- 5 to 7 years of experience as a copywriter or content writer in B2B, agency, or brand environments (we will consider less for candidates with strong B2B or regulated-industry experience)
- A strong portfolio demonstrating creative, engaging writing across long-form and short-form formats
- Demonstrated ability to write for a goal and for different stages of the marketing funnel
- Domain knowledge in GRC, risk, compliance, or security, and/or strong SME-interviewing skills to build it quickly
- Experience translating complex or technical subject matter into engaging, accessible content
- Excellent editing skills and a high bar for quality, voice, and consistency
- Experience collaborating with designers and creative teams
- Experience in B2B SaaS or a regulated or technical industry (e.g. risk, compliance, or security) is a strong asset
- Comfortable using audience insight and performance data to inform and refine content
- Experience with AI-assisted content tools is an asset (with strong editorial judgment)
What the job involves
- Creative Content & Storytelling (40%)
- Measures of Success: Content that earns attention and engagement, greater brand distinctiveness, and pieces that drive shares and pipeline influence
- Write flagship, long-form content such as ebooks, thought leadership, and blogs that is expertly researched, authoritative, and genuinely engaging to read
- Work with subject matter experts across product, analysts, and Kroll to source insight and ensure technical accuracy
- Turn complex GRC and S&I topics into clear, compelling narratives that resonate with the people who own risk, compliance, and security decisions
- Bring a creative-led approach to every brief, developing fresh angles, strong hooks, and ideas that stand out in a crowded category
- Elevate the quality and originality of Resolver’s content, moving beyond functional writing to work that builds brand affinity
- Funnel-Aware Campaign & Chanel Copy (30%)
- Measures of Success: Higher engagement and click-through across channels, consistent messaging, and copy that measurably supports campaign and funnel goals
- Write across the full marketing mix: landing pages, social media posts, email, event copy, one-pager headlines, and campaign assets
- Adapt tone, length, and message to each channel and funnel stage, from top-of-funnel awareness through to conversion
- Craft headlines, hooks, and calls to action that capture attention and move audiences to act
- Partner with Go-to-market teams so every piece of copy supports a clear goal and measurable outcome
- Brand Voice & Creative Direction (15%)
- Measures of Success: A consistent, distinctive brand voice, well-integrated copy-and-design work, and a rising quality bar across content
- Help evolve and steward Resolver’s brand voice as the company moves to a more creative-led approach
- Ensure every piece sounds unmistakably Resolver across all audiences and formats
- Collaborate closely with designers to pair strong writing with strong visual ideas
- Act as an editorial voice and quality bar for content produced across marketing
- Content Planning, Insight & Optimization (15%)
- Measures of Success: Audience-relevant content, evidence-based iteration, strong cross-functional collaboration, and continuous improvement
- Partner with the go-to-market team to own the content plan, turning business and campaign priorities into a clear, prioritised pipeline of content
- Build a deep understanding of GRC and S&I audiences, including their priorities, questions, and what earns their attention
- Use audience insight and performance data to sharpen messaging and shape new content
- Work closely with Product Marketing to keep messaging accurate and aligned to positioning
- Test and refine headlines, formats, and hooks, and contribute to reporting on content performance
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
Salary benchmarks
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