Staff Machine Learning Engineer, Etsy
Content Evaluation
You will be eligible for an equity package and an annual performance bonus
1-2 days a week in office
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
You will be eligible for an equity package and an annual performance bonus
1-2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- You have a track record of applying statistical techniques in addressing real-world problems
- You are an expert in one of the following fields: text classification, LLMs, image classification, visual text search, optimization, forecasting, reinforcement learning, human-in-the-loop
- You habitually communicate your work to stakeholders, and participate in company / industry forums
- You are an experienced tech leader, you have experience training, deploying, monitoring, debugging and iterating on production machine learning systems
- You can successfully create requirements and lead your team from design through to delivery
- You write understandable, testable code and you have an eye towards maintainability
- You care about the implications of your work on end users
- You value working with people who are curious, enthusiastic, generous, and responsible
- You have experience with coding languages such as Python/SQL, deep learning frameworks such as pytorch and/or Tensorflow, workflow management tools such as Airflow, and cloud platforms such as GCP/Azure/AWS
What the job involves
- Etsy is hiring a Staff Machine Learning Engineer to join the Trust & Safety Content Evaluation team, a machine learning team that supports Etsy's ability to detect policy violations in user-generated content
- Our team works to keep Etsy a trusted and safe place for our members, detecting violations in real-time
- This position involves developing multiple complex projects, using strong communication skills to work with applied scientists and machine learning engineers
- You will also partner with cross-functional stakeholders from different backgrounds and technical levels
- This is a full-time position reporting to the Senior Manager of Engineering, Content Evaluation
- This role requires your presence in Etsy’s Dublin office once or twice per week depending on your proximity to the office
- Prototype, optimize, and productionize large-scale ML models to improve the quality of our evaluations and drive core business metrics for Trust & Safety at Etsy
- Design and implement experiments (Hypothesis testing, A/B testing etc.) to measure marketplace effects
- Coach and train junior team members
- Work closely with product managers, ML engineers, full-stack engineers, and designers to measure and improve the quality of our marketplace via real time detection of non-compliant inventory and spammy conversations
- Collaborate with Product, Design, Research, Analytics, and others to craft plans that translate our business goals in technology solutions
- Be a technology leader to drive improvements in the Etsy ML and MLOps environment
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- Candidates living within commutable distance of our Dublin office, may be the first to be considered
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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