Vice President of Partnerships, Sinch
More information about location
Cloud communications for businesses
Job no longer available
Cloud communications for businesses
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- Proven track record of leading and scaling ecosystem strategies with significant success in driving growth and managing partnerships in the communications technology sector
- Extensive experience in managing indirect sales teams and driving financial results through strategic partnerships and channel management
- Strong understanding of platform ecosystem dynamics, including software integration and solution development
- Ability to develop and implement global partner strategies and frameworks, with a focus on scalability and efficiency
- Experience in setting regional priorities and executing partnership strategies that align with global objectives
- Proficiency in balancing investments and focus across various partnership types, including strategic, value-add, and transactional sales plays
- Excellent analytical skills with the ability to measure and optimize performance across global, regional, and segment levels
- Exceptional leadership capabilities with a demonstrated ability to inspire and drive performance in both direct and indirect teams
- Strong communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels and with external partners
What the job involves
- We are seeking an accomplished and visionary executive to take on the role of VP, Partnerships
- Reporting directly to the EVP, Americas and serving as a key member of the leadership team
- You will be tasked with driving growth in our third-party relationships across both the Americas and global markets by building and executing on a strategic vision that enhances our ecosystem and drives financial results
- This role is essential for fostering growth through a diverse range of partnerships, developing and implementing innovative strategies, and ensuring alignment with Sinch’s short-term and long-term plans
- As the VP of Partnerships, you will be responsible for leading the indirect sales team, focusing on driving gross profit through strategic partnerships
- You will also oversee platform ecosystem partners, SIs, Channel Partners and will include organizations that integrate and develop software solutions with Sinch
- Your leadership will ensure that our global partner strategy and framework are both scalable and efficient, with the ability to measure and optimize performance across global, regional, and segment levels to achieve the desired financial outcomes
- Indirect Sales Leadership: Lead the indirect sales team to drive gross profit through strategic partnerships. Manage relationships with partner managers who refer customers to Sinch, resell Sinch products, or offer services
- Platform Ecosystem Growth: Drive growth across platform ecosystem partners, including organizations that develop software and integrate Sinch solutions. Ensure these partnerships enhance our ecosystem's value proposition and contribute to overall growth
- Global Partner Strategy: Develop and execute a global partner strategy and framework with scalability and efficiency in mind. Measure and analyze performance at global, regional, and segment levels to ensure alignment with strategic objectives
- Regional Priorities and Execution: Collaborate with regional leadership to set priorities and execution plans for partnerships. Ensure that regional efforts align with the global strategy and framework, focusing on scalable and efficient execution
- Growth Engines Development: Build and manage Sinch’s growth engines by balancing investments and focus across prioritized partnerships, segments, and tiers. Adapt strategies for strategic, value-add, and transactional sales plays to maximize impact
- Scaling and Performance: Enhance go-to-market (GTM) strategies, accountability, and business acumen within the partner function and supporting teams. Own the success and performance of the partner business, ensuring continuous improvement and alignment with business goals
Application process
- This role will be accepting applications until September 9th, 2024 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$15.2m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.3m
Company HQ
Stadshagen, Stockholm, Stockholm County
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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