Forward Deployed Engineer, DevRev
Dev-centric CRM platform
Be an early applicant
Dev-centric CRM platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To unlock team potential through human-AI collaboration.
Role
Who you are
- Degree in Software Engineering or equivalent professional experience
- Extensive hands-on coding experience in TypeScript/JavaScript, Python, APIs, Webhooks, and SQL
- Strong experience with Generative AI, LLMs, vector databases, and data embeddings
- Proven ability to design scalable, maintainable, and customer-focused solutions
- Excellent communication skills in English, both written and verbal
- Result-oriented, self-motivated, and comfortable in a fast-paced, global environment
- Passion for solving challenging problems and driving high-impact solutions
Desirable
- Experience with Golang, NodeJS, or other backend technologies.Prior experience in customer-facing solution engineering or consulting
What the job involves
- The Forward Deployed Engineering team at DevRev is responsible for architecting and building solutions that deliver the optimal experience for our customers
- As customers progress through their DevRev journey, they may require complex integrations with enterprise systems, workflow automation, or custom enhancements to the platform
- As a Senior Forward Deployed Engineer, you will lead the design, development, and implementation of high-impact AI-driven solutions, integrations, and automations
- You will collaborate closely with customers and internal teams to ensure seamless, robust, and scalable solutions, while mentoring junior engineers and influencing technical strategy
- Lead the design, development, and implementation of integrations, automations, and customizations across DevRev and customers’ workflows
- Utilize advanced AI techniques, including Generative AI, prompt engineering, and semantic search fine-tuning to solve complex customer problems
- Conduct sophisticated data analysis, write advanced SQL queries, and create dashboards to drive strategic decisions
- Proactively manage communication and feedback loops with all stakeholders, including customers, engineering, product, and customer success teams
- Mentor junior engineers and contribute to team knowledge sharing and technical excellence
- Explore and adopt new technologies to continuously improve platform capabilities and customer solutions
Our take
DevRev helps developers build better products for customers through a platform that connects them to the revenue their applications generate. Their headless, dev-centric CRM hopes to help developers clock technical issues faster by showing more directly how customers use their products.
When the company emerged from stealth mode in 2021, they were already well backed by considerable funding and a highly experienced leadership team. Collating and usefully displaying customer feedback for developers, especially using AI and machine learning, is a tough nut to crack. So DevRev has been savvy in front-loading talent and investment.
The founders’ previous venture Nutanix saw huge success, reaching Unicorn status before going public in 2016. DevRev and its team reached the same in 2024 off the back of Series A funding. This ambitious startup has already delivered the first iteration of what it hopes will become the largest global developer relations product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
117% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2024
$100.8m
SERIES A
Jul 2021
$50m
SEED
Total funding: $150.8m
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Dheeraj Pandey
(Co-Founder & CEO)Dheeraj is also the co-founder of Param Hansa Philanthropies, where they have served as a Director since 2021. Previously, they co-founded Nutanix where they served as the CEO for over 11 years.
Manoj Agarwal
(Co-Founder & President)Prior to co-founding DevRev in 2020, Manoj spent over 7 years at Nutanix in various Engineering roles. They also spent 2 years at SanDisk as a Director of Engineering.
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