Strategy & Operations Manager, Discord
Consumer Revenue
$192-216k
+ Equity
Voice, video and text communication platform
Open for applications
Voice, video and text communication platform
1001+ employees
Open for applications
$192-216k
+ Equity
1001+ employees
Company mission
To help friends and communities come together to hang out and explore their interests.
Role
Who you are
- 4+ years of experience in pricing, monetization, or subscription growth — ideally for a consumer subscription business, virtual goods/currency economy, or marketplace
- A strong quantitative toolkit: comfort with growth modeling, elasticity modeling, willingness-to-pay analysis, A/B testing, and building pricing models from scratch with imperfect data
- Experience collaborating cross-functional with Product, Product Marketing, Business Development, and Finance teams and leading cross-functional decision-making processes
- Experience with international/localized pricing and the operational complexity of multi-currency, multi-region rollouts
- Experience with BI tools such as Tableau, Looker, or similar, and building self-serve reporting for business teams
- Background in gaming, social platforms, or digital media a plus
- Bonus: exposure to virtual currency/in-game economy design, or to deal desk/partnership evaluation work
What the job involves
- We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business — spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards
- You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally
- This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention
- You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job
- Optimize Nitro subscription pricing strategy, managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout
- Analyze Orbs virtual currency and economy strategy, including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments
- Lead global rate reviews, keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk
- Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations
- Provide analytical support to Consumer Revenue leadership, building reporting and dashboards that surface pricing performance, subscriber trends, and monetization opportunities
- Support Nitro 3P deal evaluation and deal desk operations — applying pricing rigor to partner deal structures, term sheet red lines, and approval frameworks
- Document and codify pricing frameworks and monetization playbooks as the function matures
Our take
Discord is an industry giant in the chat app space. The free platform has rapidly become one of the most popular services in the sector since being founded in 2015. It counts over 90M daily active users in 19M communities, successfully expanding beyond its original focus on video game players to become a broader social networking app and public forum.
Discord's userbase has grown rapidly as remote work has become the norm and a new generation of internet users has come online, attracted to its youthful presentation and plethora of gaming and social tools. It has since fended off takeover bids from Microsoft and interest from other giants such as Amazon and X, and has grown into a profitable company, funded by optional subscription fees and commissions from sales through the platform.
Discord's remarkable growth, however, isn't without obstacles. The company faces competition from deep-pocketed rivals such as Meta and ongoing scrutiny over moderation and user safety. Despite this, Discord has continued to strengthen its platform through investments in privacy and accessibility, including the rollout of end-to-end encrypted voice and video calls for all users and the launch of a native Windows on ARM app to improve performance on next-generation devices. Alongside acquisitions such as Sentropy and Gas, these developments show just how hard Discord is pushing beyond its gaming roots.
Steph
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2021
$500m
SERIES H
Dec 2020
$100m
SERIES H
Total funding: $979.3m
Company benefits
- Discord HQ: At Discord, we believe great work can happen anywhere, whether in person or virtually. Our flexible work model empowers our people to choose where they work best: at home, in one of our offices like our San Francisco HQ, or a mix of both.
- Grow together: Look forward to developing both professionally and personally alongside your colleagues at Discord. All of our managers go through a leadership program, and we offer enriching trainings for everyone. No matter what your interests or skills are, there's a place on our platform for you to find and build belonging.
- Money matters: Discord strives to offer fair and competitive compensation packages, including equity. You'll have room to grow and be rewarded based on your contributions and impact at the company. Take advantage of our retirement offerings (including 401k matching in the US) to meet your financial goals.
- Health benefits; At Discord, we health-care about you! We offer medical, dental, vision, reproductive, gender-affirming, and mental healthcare to our employees.
- Family support: Spend some quality time with the next generation with 12+ weeks parental leave, as well as fertility, adoption, and surrogacy benefits.
- R&R: Stay refreshed with four weeks of PTO, 16 paid holidays each year including a week off for the winter holidays, and flexible sick time (which includes mental health days).
- Wellness on us: Take advantage of a $375 quarterly stipend for your gym membership or other activities to keep you feeling great.
- Giving back: Whatever social cause you're passionate about, take a day (or two) off to make an impact. While you're at it, take advantage of $1,000/year in donation matching to charitable organizations!
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Stanislav Vishnevskiy
(Co-Founder & CTO)Previously worked as a Software Engineer at Casamba and then Kabam. Also worked as a Lead Software Engineer at GREE International, and founded social network Guildwork.com in 2009.
Humam Sakhnini
(CEO)Humam joined the Discord team in 2025 as CEO. Prior to this, they were the Vice Chairman and Chief Strategy & Talent Officer at Activision Blizzard as well as the CFO/President at King. They also spent 8 years at McKinsey & Company as a Partner.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 33 more jobs at Discord