Principal Recruiter, Airbnb
Foundation Americas
$160-199.5k
Salary is based on US rates and may vary in other locations
More information about location
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$160-199.5k
Salary is based on US rates and may vary in other locations
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- As the ideal candidate for this position, you should have a track record of leading senior-level searches across various functions
- Additionally, you should possess a deep understanding of the Customer Support (CS) and/or Operations functions and have extensive experience hiring at scale, globally and dealing with executive-level contacts
- It is crucial that you have a thorough understanding of our target markets and are well-informed about the talent pool, interview best practices, assessment criteria, and competitive landscape
- Effective communication and influencing skills, as well as sound professional judgment, are essential for success in this role
- This is a fast-paced and ever-changing environment, so we are seeking someone who thrives in ambiguity, is adaptable, and has a solutions-oriented mindset
- 12+ years of recruiting experience, particularly recruiting for Customer Support and/or Operations teams is a must. Ideally, a mix of agency and in-house roles
- Extensive experience and passion for driving large-scale, multilingual hiring campaigns and leveraging data/analytics to showcase opportunities. Proven track record of building trust and credibility with senior leaders
- Strong consulting skills with demonstrated ability to successfully influence stakeholders at all levels
- Keen ability to interpret business challenges and recommend best practices based on historical as well as current insight and market trends
- Exceptional communication skills and professional judgment
- Ability to cut through complexity and deliver results, particularly under ever-changing circumstances
- Excitement to balance autonomous, proactive efforts with collaborative, team-minded workstreams
- Experience in solving complex hiring challenges independently
- Flexibility to partner with key peers, stakeholders and cross-functional team members located in different timezones in the Americas, EMEA and APAC
What the job involves
- As the Principal Recruiter, Americas Foundation you will lead global hiring efforts for our Operations teams, focused on expanding coverage across different specialty tiers, languages and regions based on where critical business needs are
- You will be a strategic partner to operational leaders, driving the full-cycle recruiting process, developing market intelligence, and shaping our talent pipeline that will deliver world-class support experiences
- You will serve as a strategic talent advisor to our hiring teams, providing guidance and expertise
- This is an exceptional opportunity to be part of building something from the ground up and make a significant impact as Airbnb continues to grow
- Attend weekly global meetings as the recruiting representative for any area of our Operations function undergoing scaled hiring, providing proactive insights and updates on hiring progress and challenges
- Collaborate with leaders and stakeholders across the organization to understand business needs, language requirements, and regional nuances for new market launches
- Send weekly hiring updates and funnel health reporting detailing candidate pipeline status, conversion rates, and any bottlenecks for hiring
- Proactively identify and address possible escalations in recruiting, partnering with your manager, Talent and business leaders to resolve potential issues before they impact delivery
- Conduct market research and mapping to identify top talent that aligns with Airbnb's current and future needs
- Develop and implement engagement strategies to build relationships with potential future leaders
- Lead end-to-end searches for senior positions across the relevant organizations, ensuring a seamless transition from conception to start date and beyond
- Create an exceptional candidate experience, leveraging a unique and creative approach with a focus on hospitality
- Establish yourself as an expert and market leader in your field, fostering strong relationships with top talent
- Maintain data integrity, proactively sharing data-centric updates with internal stakeholders to improve recruiting efficiency and influence hiring decisions
- Develop innovative sourcing and engagement strategies to support Airbnb's commitment to building talented and diverse teams
- Cultivate and maintain meaningful relationships with the broader recruiting team members and cross-functional internal teams such as Talent, Diversity & Belonging, Compensation, and Legal
- Communicate effectively with business partners and hiring managers, establishing clear timelines, milestones, and expected outcomes
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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