Implementation Engineer, Mimecast
Office located in Lexington, MA
Cloud cybersecurity services
Be an early applicant
Cloud cybersecurity services
1001+ employees
Be an early applicant
Office located in Lexington, MA
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Proficiency in System/IT Administration supporting Microsoft
- 3 years of Consulting experience working directly with clients
- Exchange/Online/Azure Communication Services, Google Workspace, or other email systems
- Advanced knowledge of implementing technical capabilities including but not limited to SMTP Gateway configuration (Exchange, M365, GSuite, etc.), Directory Synchronization (LDAP(S), Azure, Google Cloud Directory Sync)
- Fluent in the management of Windows, Mac and Linux/UNIX-based operating systems
- Familiarity with email archive solutions such as Enterprise Vault, Microsoft, Google, or others
- Experience with directory services (Microsoft Active Directory, Azure Active Directory, Open Directory)
- Experience with email gateway solutions like Mimecast, MessageLabs/Symantec Cloud, Proofpoint, etc
- Experience with desktop management software such as, JAMF, Microsoft System Center Configuration Manager / InTune, Workspace ONE, KACE, PDQ Deploy, and others
- Experience with SCIM and identity management
- Experience with Single Sign on Providers (Okta, Azure AD, Ping)
- Experience with scripting languages (Bash, Batch, Powershell, Python, Javascript)
- Experience with Java/J2EE applications
- Ability to effectively communicate technical solutions to stakeholders
What the job involves
- We are seeking a highly skilled Implementation Engineer to join our growing team
- This role will play a vital role in both pre and post sales activities, implementing solutions for Proof of Value Opportunities ensuring a smooth deployment in the deal cycle and an easy transition to our post sales teams
- Additionally, you will build strong relationships with our Sales Engineering, Support, Product Management, Engineering, Professional Services, and Sales Teams, contributing to the ongoing success of our customers
- Concept configuration and review for potential customers
- Customer requirement identification for successful post sale onboarding
- Communicate technical solutions to stakeholders (internal and customer)
- Collaborate with technical professionals to successfully integrate Mimecast Solutions with directory services, Single Sign On, SCIM, and mass deployment management desktop software
- Collaborate with Security professionals to setup, configure, and tune Mimecast to generate the best signal for understanding an organization’s risk
- Escalate and track issues and feature requests with the Mimecast Support and Product Development teams
- Collaborate with cross-functional teams to meet customer needs
- Mentor, onboard, and upskill newer team members
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries throughout 2023. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company benefits
- Your finances and your future: - Pension - Communication Allowance - Employee Referral
- Your health: - Mediclaim - Insurance Coverage - Meal Coupons - Virtual Therapy Services
- Your life and your family: - Casual Leave - Flexible working - Family Leave - Long Service Leave - Employee Assistance Program
- Your community: - Volunteer Days - Gift Matching
Company HQ
City of London, London, UK
Leadership
Peter Bauer
(Member of the Board of Directors and Co-founder)Former Managing Director of FAB Technology (Co-Founder) and Idion Solutions Cape Town. Was the CEO of Mimecast between 2003 and 2024.
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