IT Technician, Skydio

$75-105k

+ Equity (stock options)

AWS

Docker

macOS

Linux

Terraform

Ansible

Windows

Okta

Unix

Google Workspace

Junior, Mid and Senior level

San Francisco Bay Area

More information about location

5 days a week in office (San Mateo, CA - Hayward, CA)

Autonomous drones for DFR, inspection, and national security

Job no longer available

Autonomous drones for DFR, inspection, and national security

501-1000 employees

B2BArtificial IntelligenceManufacturingDrones

Job no longer available

$75-105k

+ Equity (stock options)

AWS

Docker

macOS

Linux

Terraform

Ansible

Windows

Okta

Unix

Google Workspace

Junior, Mid and Senior level

San Francisco Bay Area

More information about location

5 days a week in office (San Mateo, CA - Hayward, CA)

501-1000 employees

B2BArtificial IntelligenceManufacturingDrones

Company mission

To make the world more productive, creative, and safe with autonomous flight.

Job

Company

Role

Who you are

This role is perfect for someone who enjoys problem solving, working directly with people, and growing their technical skills across mac, windows, and linux systems
You genuinely enjoy helping people and know how to stay calm and friendly, even under pressure - you’ll often be the face of IT, so professionalism and positive attitude are a must
Strong interpersonal and communication skills, you’re approachable, patient, and know how to explain technical issues in a way that makes sense to non-technical people
Experienced in macOS, Windows OS, and Linux (must)
Google Workspace Enterprise Administration experience is strongly preferred
Knowledge and experience with industry standard automation/configuration management tools, open source technologies, and cloud services (AWS, Docker, Ansible, Terraform, etc.)
Strong attention to detail and ownership of AV systems, including daily conference room sweeps
Knowledge of best practices and IT operations for always-up, always-available services
Experience as a Linux/Unix administrator is preferred
Okta/Universal Directory/SSO/MFA experience preferred
CompTIA A+, Google IT Support certification, or experience with Freshservice

What the job involves

We’re looking for an enthusiastic and technically capable entry level IT Technician to help support the wide range of technology requirements associated with developing and deploying state-of-the-art autonomous systems in a fast-paced startup environment
You’ll play a hands-on role in supporting onboarding, troubleshooting, inventory, user access, and AV support all within a fast paced cloud first environment using Google Workspace, Okta, and JumpCloud
You’ll also help transform how our team uses Freshservice - enhancing workflows, expanding automation through the Service Bot, and building out our knowledge base to drive self-service and reduce ticket volume
Provide first line technical support across mac, windows, and linux environments
Perform daily conference room AV sweeps to test, maintain, and troubleshoot conference room equipment, TV’s, microphones, and other AV hardware
Support onboarding and offboarding processes, including account setup, laptop provisioning, and application access
Maintain and improve our Freshservice platform by:
Enhancing workflow automations
Expanding the Service Bot’s capabilities
Creating and updating knowledge base articles
Manage and track hardware inventory, diagnose basic hardware issues, and coordinate warranty/repair processes
Assist with JumpCloud device enrollment and compliance
Troubleshoot Wi-Fi, printer, conference rooms, and general connectivity issues
Contribute to internal training (IT University sessions) and documentation initiatives
Escalate complex issues when needed and ensure a helpful, respectful user experience

Our take

A leader in autonomous flight, Skydio builds drones that can track and film targets while avoiding obstacles. Its products have a wide range of applications, most notably for businesses that need to undertake inspections in unsafe places. The drones are also valuable to search and rescue efforts, police forces, and the US Army.

Backed by a range of top investors and strategic partners (including Andreesen Horowitz, Levitate Capital, and Next 47), Skydio sets itself apart from its competitors by marketing its products predominantly to businesses. With technology such as 3D scanning and a 360-degree superzoom mode, its drones have a wide range of applications and functionality.

The company raised funding in 2023, which has boosted its valuation to over $2B. It has since focussed on R&D, developing and launching the X10 model, which is designed for first responders and the military, as well as enhancing its remote control and thermal imaging capabilities. On top of this, it's also been awarded two contracts to expand the use of advanced autonomous drones across key operational units by the US Air Force. As the largest American drone company, there is no reason Skydio shouldn't remain a key industry actor for years to come.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

24% employee growth in 12 months

Glassdoor (3.8)

Company

Funding (last 2 of 8 rounds)

Apr 2026

$110m

SERIES F

Nov 2024

$170m

SERIES E

Total funding: $851m

Company HQ

Western Hills, San Mateo, CA

Leadership

Adam Bry

(Co-Founder & CEO)

Having studied at MIT, they spent a year and a half at Google as a Software Engineer. They left this position in February 2014 to co-found Skydio.

Abraham Bachrach

(Co-Founder & CTO)

Earned a PhD in Electrical Engineering and Computer Science from MIT, and was a Software Engineer for Google's Project Wing.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 41 more jobs at Skydio