Senior Program Manager, Amazon
Merchandise Presentation Execution, WFM POG Production
$115.6-160k
+ Restricted stock units
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$115.6-160k
+ Restricted stock units
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- The successful candidate will have a growth and continuous improvement mindset, with a relentless focus on delivering results in a complex and dynamic landscape
- This leader will demonstrate in-depth knowledge of retail best practices, a continued commitment to long-term goals, and resilient leadership throughout the journey
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Desirable
- 2+ years of driving process improvements experience
- Bachelor's degree, or Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
What the job involves
- Reporting to the Manager of Merchandise Presentation, this leader owns the overall Merchandise Presentation execution portfolio, driving strategic alignment and operational excellence across projects and programs that span visual merchandising, planogram execution, and cross-functional process improvement
- This leader maintains a portfolio-level view while demonstrating the willingness and ability to dive deep into specific workstreams — initiating new efforts or stabilizing in-flight work — before transitioning ownership for long-term sustainability
- Owns and actively monitors the Merchandise Presentation execution portfolio, maintaining real-time visibility into project status, milestones, dependencies, and risks across all active workstreams
- Proactively identifies risks to current business deliverables and POG stability; develops and executes mitigation strategies before issues escalate to execution failures
- Dives deep into specific workstreams as needed to initiate, unblock, or stabilize efforts — establishing structure and momentum before transitioning to long-term owners
- Partners cross-functionally to drive progress across interdependent workstreams; quickly builds context in new domains and applies that knowledge to accelerate alignment and execution
- Develops and maintains reporting and written artifacts — including status updates, risk summaries, and executive communications — to effectively convey portfolio health and organizational needs up and across the business
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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