Director of UX, Harry's
$177.2-220k
+ Equity in Mammoth Brands
2+ days a week in office
Men's grooming brand
Be an early applicant
Men's grooming brand
201-500 employees
Be an early applicant
$177.2-220k
+ Equity in Mammoth Brands
2+ days a week in office
201-500 employees
Company mission
To offer high quality shave, body, hair, and skin care products at an exceptional value.
Role
Who you are
- 8+ years of UX/product design experience, including 3+ years in leadership roles managing design teams and shaping UX strategies
- Strong portfolio showcasing exceptional design work and a clear ability to craft user-centered, functional, and elegant experiences
- Expertise in creating and scaling design systems and processes
- Deep understanding of user-centered design principles, information architecture, and interaction design across devices and platforms
- Proven ability to synthesize customer feedback, analytics, and market trends into actionable design solutions
- Skilled in using design tools such as Figma, with familiarity in prototyping tools like InVision, Flinto, or similar platforms
- Adept at collaborating cross-functionally and influencing stakeholders at all levels
- Strong communication skills with the ability to articulate design decisions and advocate for user needs
- Passionate about mentoring and developing design talent, fostering a collaborative and innovative team culture
- Experience designing for e-commerce or DTC brands preferred
- People management experience
- Experience working in Agile development environments
- Familiarity with usability testing platforms and user testing methodologies
- Knowledge of HTML, CSS, and CMS platforms
- Strong grasp of customer lifecycle design and conversion optimization techniques
- Skilled in using data and user insights to guide design strategies, prioritize features, and measure the success of UX initiatives
What the job involves
- The Global Digital Commerce organization at Mammoth Brands is responsible for shaping the vision, growth, and execution of all digital businesses across Harry’s, Flamingo, Mando, and Lume
- We design and deliver digital experiences that connect our customers to our products, while building the infrastructure that supports long-term omnichannel success
- Our team operates at the intersection of brand, customer, innovation, and technology
- DTC is the heartbeat of our business - where we launch, learn, and build communities
- Where we drive product innovation and interface directly with our customers, learning from their experiences to continually build and connect the brand
- We’re accountable for the overall end-to-end customer experience.From marketing to site experience/checkout, to distribution and customer service, and wrapping all those analytics/insights together to bring lessons back into the overall Brand strategy
- Ultimately, the team owns the P&L across multiple direct-to-consumer businesses, ensuring each brand thrives digitally while sharing best practices, platforms, and capabilities across the portfolio
- Together, we bring innovation, consistency, and scale to Mammoth Brands’s digital ecosystem—while keeping the customer at the center
- The team is seeking a great UX Designer/Architect to define and execute a user experience strategy that drives innovation and delivers seamless, customer-centered experiences across our digital platforms
- In this role, you will lead the evolution of a scalable design system, champion accessibility and inclusivity, and align UX initiatives with business objectives
- You will partner with cross-functional stakeholders to make data-driven decisions, and leverage user insights to deliver impactful results
- By combining creativity, strategic leadership, and operational expertise, you will elevate the digital presence and craft consistent, delightful experiences for our customers
- In addition, you will be the people leader and UX/UI thought leader across a talented group of UX/UI designers for multiple omni-channel brands at different stages in their lifecycle
- By looking at a systems approach to the family of omni-channel brands, you’ll work closely with the business and engineering to build scalable solutions across the entire portfolio
- Lead the UX Strategy: Develop and own the UX vision, aligning it with the business goals and the broader DTC roadmap. Champion a user-first perspective across all touchpoints
- Shape Exceptional Experiences: Partner with product management, engineering, and creative teams to conceptualize and deliver intuitive, scalable, and delightful experiences for customers across platforms and devices
- Collaborate on Product Roadmaps: Partner with product managers to influence and shape product roadmaps, ensuring UX considerations are integrated from the start of the product lifecycle
- Support Global Expansion: Adapt UX strategies to support into international markets, accounting for cultural nuances and regional preferences
- Own Accessibility Standards: Set and enforce accessibility standards across all design efforts, ensuring that Harry’s products are inclusive and meet WCAG guidelines
- Drive User Research & Insights: Oversee user research initiatives, synthesizing customer insights into actionable design strategies. Advocate for data-driven decision-making and user-centered approaches
- Maintain and Evolve the Design System: Collaborate with creative and technical teams to expand the design system, ensuring consistency and scalability across products and platforms
- Collaborate Cross-Functionally: Work closely with engineering, marketing, and other departments to align design goals with company objectives, ensuring seamless integration across all customer experiences
- Monitor and Refine: Establish key metrics to evaluate UX success. Leverage data to optimize designs and iterate on experiences based on customer feedback and business performance
- Advocate for UX Excellence: Act as a thought leader, staying ahead of industry trends and sharing best practices to continuously elevate the organization’s UX design capabilities
- Deliver Results in a Fast-Paced Environment: Manage competing priorities effectively, driving urgency and focus in a dynamic and entrepreneurial setting
- Lead and Build an Incredible team: You will manage a team of UX/UI designers that work across multiple omnichannel DTC brands
- Reporting to the VP DTC of Mammoth Brands
- Partners include: Performance Marketing, Engineering, Supply Chain/Distribution, Brand Management, Brand Marketing, Product Innovation, Finance, Retail/Wholesale, and Legal
Our take
Harry's shot onto the scene in 2012 with the simple idea of great razors at fair prices. And at a time when buying blades felt like taking out a small loan, Harry's built a direct-to-consumer brand that made men's shaving feel modern and affordable. So, what started as an online upstart quickly grew into a serious player, landinow on the shelves of major retailers and one of the best known names in men's grooming.
The road hasn't been entirely smooth as in 2020, a planned billion-dollar sales to Edgewell Personal Care (the owner of brands like Schnik) was blocked by the Federal Trade Commission on competition grounds. At the time, this looks like a major setback, however, it have Harry's the room to keep building on its own terms. Instead of folding into a legacy giant, the company doubled down on growth, raised fresh capital and continued to expand its reach in retail and product lines.
Now, the company isn't just a small startup taking on the razor establishment. It has broadened its grooming range well beyond blade, built a loyal customer base, and proved it can compete both online and in-store. What began as a challenger brand has evolved into a mainstay of the men's personal care aisle.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2018
$112m
SERIES D
Jul 2015
$75.6m
SERIES C
Total funding: $474.6m
Company HQ
Hudson Square, New York, NY
Leadership
Andy Katz-Mayfield
(Co-Founder)Andy is also the co-founder of Mammoth Brands where he has served as the Co-CEO since 2012.
Jeffrey Raider
(Co-Founder)Jeffrey co-founded Mammoth Brands alongside Andy where he serves as the Co-CEO. He is also the co-founder of Warby Parker.
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