IT Systems Engineer, Catapult Sports
3-5 days a week in office
Sports technology for athlete performance
Job no longer available
Sports technology for athlete performance
501-1000 employees
Job no longer available
3-5 days a week in office
501-1000 employees
Company mission
To unleash the potential of every athlete and team on earth.
Role
Who you are
- Education & Experience: Bachelor’s degree in IT, Computer Science, or related field; or equivalent work experience
- Technical Expertise: 3+ years of experience in IT support and Windows system administration
- Ability to work in the office 3-5 days/week
- Strong experience providing hands-on IT support in an office environment
- Strong knowledge of Windows and macOS endpoint management, including implementation and maintenance of UEM/MDM tooling
- Experience administrating Jira (Service Management & Software) and Confluence, as well as creating Jira automations
- Familiarity with administrating Google Workspace
- Basic knowledge of networking fundamentals (TCP/IP, DNS, VPNs, Wi-Fi)
- Experience with Proxmox virtualization
- Experience with OpenVPN-based solutions
- Experience managing patches for Windows Server and Microsoft SQL Server
- Familiarity with Active Directory, Group Policy, and Microsoft 365 administration
- Strong troubleshooting and problem-solving abilities
- Excellent communication skills and the ability to work effectively with a global team, under minimal supervision
- Composure, along with the ability to react quickly, during a crisis (for example, the network has gone down, or a critical system is unavailable)
What the job involves
- Catapult is seeking a dynamic and skilled Systems Administrator & Engineer to take on a dual-pronged role
- This position will own on-site IT support for our London office, as well as support remote employees in the EMEA region
- This position will also serve as a systems expert within our Global IT team
- The ideal candidate will provide hands-on technical support to our London-based and remote EMEA employees, including members of our executive team, while collaborating with IT colleagues in the UK, US, and Australia
- Additionally, this role will provide key contributions to Windows endpoint management and assist with global IT infrastructure projects
- You'll serve as the main point of contact for technical support in our 60-person London office, including executive team members
- Provide virtual support to remote team members in the UK, and in the broader EMEA region
- Troubleshoot hardware and software issues for Windows and macOS users
- Manage London office IT infrastructure, including networking, conferencing systems, and peripheral devices
- Ensure seamless IT operations and user experience within the London office
- Respond to assigned IT helpdesk requests in a timely manner
- Order equipment and maintain an IT hardware inventory for the London office
- Coordinate with the Global IT team for escalations and strategic initiatives
- Serve as a systems expert within the Global IT team
- Manage Windows and macOS endpoints, and upgrade our Windows UEM/MDM tooling
- Ensure Windows endpoint policies are aligned with macOS endpoint policies
- Collaborate with the Security team to design infrastructure that aligns with ISO27001 standards
- Configure, monitor, and maintain on-premise server infrastructure at our global offices, to support initiatives like network monitoring and corporate VPN
- Assist the DevOps and Infrastructure team on patch management for Windows Server and Microsoft SQL Server
- Develop and maintain automation for our global internal service desk (JSM)
- Contribute to global IT projects and cross-functional technology initiatives
Salary benchmarks
Our take
Catapult is a leader in the sports technology market, pioneering wearable technology that provides valuable insights to help athletes prevent injuries, optimise performance and manage their return to play. Over time, the company has expanded its offerings to include advanced wearable analytics, video analysis tools, and athlete management systems.
The company boasts an elite clientele including thousands of big-name teams worldwide, such as Real Madrid, Bayern Munich, the New York Giants, and the Australian Cricket team. These teams rely on Catapult's cutting-edge technology to monitor and improve athletes' performance across training and competition.
This is a good demonstration of Catapult's value, but where it stands out is in its support of grassroots athletes and clubs. Essentially, while many consumer-grade wearables excel at collecting data, they fail to guide people in using it effectively. To address this, Catapult creates tailored training plans to help amateur athletes leverage data for better results in a similar way to professionals.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Company HQ
Prahran, VIC
Leadership
Will Lopes
(CEO & Managing Director)Joined Catapult in 2019 as CEO and Managing Director. Previously spent 19 years at Audible in a number of roles, including Executive Vice President of International Operations and CRO. They also founded Corridor Services where they served as the CEO.
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