Sales Development Representative, BigCommerce
$49.6-70k
Plus monthly commission for the SDR role
Open SaaS ecommerce platform
Open for applications
Open SaaS ecommerce platform
1001+ employees
Open for applications
$49.6-70k
Plus monthly commission for the SDR role
1001+ employees
Company mission
To help merchants sell more at every stage of business growth, from small startups, to mid-market businesses, to large enterprises.
Role
Who you are
- 1-2 years experience in a sales role with demonstrated leadership skills
- Foundational knowledge of sales methodologies and proficiency with solution selling
- Keen understanding of SaaS or eCommerce is strongly preferred
- Familiarity with tools such as Zoominfo, Salesforce, Outreach or similar is a huge plus!
- Bachelor’s Degree or equivalent in business or related field a plus
What the job involves
- Our Sales Development teams focus on Mid-Market and Enterprise Corporations
- Your mission will be to engage with prospects, learn about their challenges, and offer solutions
- First and foremost, a successful SDR generates a solid pipeline of qualified leads that have a strong likelihood of becoming BigCommerce customers
- You will have a quota for a number of leads per month and compensation is directly tied to your achievement
- Learning the attributes of businesses that will benefit from our platform and educating them on our value proposition
- Performing outbound sales activities (cold calling, messaging, etc.) to engage potential customers
- Employing sales methodologies to push beyond gatekeepers and provide valuable information to key decision makers
- Adjusting your messaging and tone to fit a variety of audiences and settings
- Assessing complex business structures and challenges
- Establishing trust and rapport in order to acquire information that is important to the sale
- Tailoring a course of action and/or solution to best fit the needs of each unique prospect
- Maintaining a CRM with detailed and accurate notes of all sales related activities
- Developing and tracking forecasts and pipelines--understanding the steps it takes to hit your goals and holding yourself accountable
- Collaborating with your team to position BigCommerce for meaningful sales wins
Our take
SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.
BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.
BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. It is currently focusing on developing its enterprise offering as part of a shift towards profitability rather than continued market expansion as it seeks to navigate through the tricky economic situation for global eCommerce retailers in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2018
$64m
SERIES F
May 2016
$30m
SERIES E
Total funding: $219.2m
Company values
- Customers First: Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers
- Think Big: Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers
- Make a Difference Every Day: We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work
- Team on a Mission: BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition
- Act with Integrity: We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior
Company HQ
Four Points Centre, Austin, TX
Articles
Leadership
Brent Bellm
(CEO, not founder)Before taking the role of CEO at BigCommerce in 2015, they were the COO at HomeAway and VP Global Product for PayPal.
Salary benchmarks
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Diversity, Equity & Inclusion at BigCommerce
- We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are
- Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged
- Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential
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