Internal Communications, Stripe
Go to Market
$150.5-225.7k
More information about location
A financial infrastructure platform for businesses
Open for applications
A financial infrastructure platform for businesses
1001+ employees
Open for applications
$150.5-225.7k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- We’re looking for someone with excellent creative thinking skills and an ability to approach internal communications challenges with an out-of-the-box mindset to help generate novel ideas for engaging content, events, campaigns, and other initiatives
- You’ll be successful in this role if you genuinely love product development and are energized by what we’re building at Stripe – and the impact we hope to have for our users
- Stellar written and verbal communication skills; in particular, an ability to understand, synthesize, and articulate complex and technically sophisticated topics
- 5+ years of relevant working experience in product management and/or communications
- Experience collaborating effectively with product teams, partnership leads, marketing colleagues, and other senior executives
Desirable
- Working in a technology, B2B and/or financial services or banking environment
What the job involves
- In this role, you’d be joining the Internal Communications team. Our team connects Stripe's global workforce with the company's strategic product vision and priorities by developing and executing impactful internal communications programs that build awareness, understanding, and engagement across the organization
- In this role, you’ll have an opportunity to translate the complexity of Stripe's product ecosystem into clear, engaging internal communications
- Strategic Communications: Develop and execute strategic internal communications programs that build awareness of Stripe's global product strategy, including payments and revenue/finance automation
- Content Creation: Translate the complexity of Stripe's product and engineering ecosystem into impactful internal communications, whether through clear and compelling writing, engaging live events, or compelling digital media. And maintain a high quality bar in all that you do
- Stakeholder Collaboration: Partner with senior product leaders across Stripe to shape content and provide strategic counsel
- Cultural Alignment: Embody the Stripe culture and voice in all internal communications and coach others to embody the Stripe tone
- Technical Fluency: Demonstrate deep understanding of Stripe's product ecosystem to effectively communicate technical concepts across both technical and non-technical audiences. Lead with curiosity to understand the depth and breadth of work across Stripe
- Project Management: Efficiently manage the planning and execution of internal communications programs
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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