IT Support Analyst, Uplight
$60-70k
+ Bonus
Clean energy solutions for a decarbonized grid
Job no longer available
Clean energy solutions for a decarbonized grid
501-1000 employees
Job no longer available
$60-70k
+ Bonus
501-1000 employees
Company mission
To fuel the transition to clean energy in order to build a more sustainable future.
Role
Who you are
- 2+ years of IT support experience, preferably in a corporate office environment
- A degree in a technical field, completion of a boot camp and IT certification, or intermediate IT certifications (Cisco CCNA, Microsoft, MCA or MCSA, CompTIA Network+)
- Experience working in ticketing systems like JIRA, FreshService, Salesforce
- Familiarity with Google WorkSpace, Zoom, Atlassian products, Slack, Salesforce, AWS
Desirable
- Familiarity with NetSuite, UKG
What the job involves
- We are looking for an IT Support Analyst to drive our company forward, and help us lead the clean energy revolution!
- Providing IT systems support across the organization, building positive relationships with Uplighters through a customer-centric mindset
- Contributing to solutions for self-service, automation, and efficiency across corporate systems
- Working quickly and accurately on tickets to get Uplighters functional and focused on our mission
Application process
- Application Deadline: March 21, 2025
Our take
Uplight provides end-to-end technology solutions that aim to increase efficiency within energy ecosystems. The company's tech solutions consist of energy personalization systems to motivate customers to use energy more efficiently, in addition to energy reports, marketplaces, and other API microservices. They're currently working with more than 80 of the world’s leading electric and gas utilities.
Uplight’s software gives these utility companies granular data about how customers consume energy in their homes and businesses and offers ways to reduce their base power demand. They also offer a consumer marketplace for finding rebates and deals on energy-efficient appliances and electric vehicles.
The company has grown rapidly, reaching Unicorn status in 2021, despite only being founded two years previously. Uplight has since entered its next phase of growth, and is focused on significantly scaling its software solutions to further expand globally.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Medical: We offer robust medical, dental, and vision coverage for you and your family. Coverage begins on the first day of the month following your start date.
- Flexible PTO & Holidays: Recharge with our flexible paid time off policy and a heap of company holidays. Take the time you need when you’re under the weather.
- 401k Match: We know saving for the future is important, so we help contribute to your retirement with a 3% match that vests immediately and is eligible after 90 days of service.
- Parental Leave: We provide a generous 16 weeks of fully paid leave for birthing parents and 8 weeks of fully paid leave for non-birthing parents, plus support programs.
- Learning and Development: Take charge of your career development with courses tailored to your interests and goals.
Company HQ
Boulder, CO
Leadership
Hannah Bascom
(General Manager)Hannah joined Uplight in 2023 as a Chief Marketing Innovation Officer. They then moved into the role of Chief Growth/Commercial Officer in 2024 before moving into their current role of General Manager in 2026.
Jesse Demmel
(CTO)Jesse was previously the CTO of Sovrn Holdings before joining Uplight in 2021. He also spent nearly 4 years at Under Armour in VP Engineering roles and 3 years at MapMyFitness in Senior Development Manager/VP Engineering roles.
Sally Lambert
(COO)Sally has been at Uplight since 2019, initially joining the team as a Regional Director of Customer Success. Since then, she has held a number of roles and became COO in 2024. She previously held Director roles at Tendril and CLEAResult.
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