Product Designer, Electric
$135-145k
+ Employee Stock Option Program
More information about location
IT support for businesses
Posted today
IT support for businesses
1001+ employees
Posted today
$135-145k
+ Employee Stock Option Program
More information about location
1001+ employees
Company mission
To revolutionize IT by making it simple, effortless, & lightning-fast for businesses everywhere.
Role
Who you are
- This is a mid-level role, and we don’t expect you to be an expert in every aspect of UX. Whether you are a strong visual designer still honing your research skills or have a solid UX foundation but are growing in interaction design, this role provides opportunities to deepen your expertise with guidance from senior designers and the UX manager
- If you’re excited about creating user-friendly software that empowers SMBs, thrive in agile environments, and enjoy solving complex problems with a collaborative team, we’d love to hear from you!
- An Execution-Focused Designer: You excel at producing high-quality design solutions with guidance from senior designers and the UX Manager
- SaaS or B2B E-Commerce Experienced: You have at least 3 years of experience designing for SaaS or B2B e-commerce platforms, with a strong understanding of usability, accessibility, and conversion-driven design
- User-Centered: You think deeply about user needs, leveraging research and feedback to drive design decisions
- Detail-Oriented & Systematic: You ensure consistency in UI components, interactions, and workflows while considering scalability
- Collaborative & Adaptable: You thrive in agile environments, working closely with cross-functional partners and adjusting to shifting priorities
- Eager to Grow: You actively seek feedback and mentorship to refine your skills and expand your impact
- 3+ years of experience as a Product Designer, UX Designer, or similar role in a SaaS or B2B e-commerce environment
- A portfolio showcasing end-to-end design solutions, including wireframes, UI designs, and interaction flows
- Experience working within design systems and contributing to scalable design solutions
- Familiarity with user research and usability testing, leveraging insights to improve product experiences
- Proficiency in Figma (for UI, prototyping) and Miro (for collaboration and journey mapping)
- Strong understanding of responsive design and accessibility best practices
- Experience working in agile product development teams alongside product managers and engineers
- Knowledge of small business IT management or a similar domain is a plus
- This role primarily involves working on a computer for extended periods, requiring proficiency in digital collaboration and communication tools. Reasonable accommodations will be provided if needed
What the job involves
- As a Product Designer, you’ll play a key role in shaping intuitive, impactful experiences for our users—IT managers, operations teams, and business leaders—who rely on Electric to streamline and secure their IT operations
- A key part of this role is helping build B2B e-commerce-inspired solutions that allow admins to equip employees with the proper hardware, ensuring they have the tools they need from day one
- Design & Iterate: Execute UX and UI designs from concept to implementation, creating wireframes, prototypes, and high-fidelity mockups
- Collaborate Cross-Functionally: Work closely with product managers, engineers, and senior designers to translate business goals into intuitive, effective user experiences
- Support Agile Teams: Contribute to design work for one or more scrum teams, actively participating in sprint planning, stand-ups, and reviews
- Improve & Evolve UX: Identify opportunities to refine workflows, enhance usability, and align with user needs across Electric’s IT management platform
- User Research & Testing: Conduct or contribute to user research efforts, usability testing, and data analysis to inform design decisions
- Contribute to Design Systems: Work within and help refine Electric’s design system, ensuring consistency and scalability across products
- Tool Mastery & Flexibility: Utilize Figma for wireframes, prototypes, and high-fidelity UI, and Miro for collaborative design exercises, with the ability to adapt to other tools as needed
- Standard Working Hours: 9:00AM -6:00PM
Our take
IT departments face an increasingly complex workload, and this can be difficult for small businesses to manage. They must manage administration, distribution, and maintenance. Building excellent customer relationships on top of this can result in a large strain on IT departments, particularly for smaller companies.
Electric simplifies IT departments by designing a range of software tools that aim to streamline troubleshooting for all business sizes. By integrating a range of cloud-based apps and an AI chat service, Electric aims to solve all IT problems within one data stream. By removing unnecessary routine issues from the communication stream, customers of Electric can focus on troubleshooting truly unique issues.
Electric charges a monthly rate per seat and supports around 50,000 people from 900 organizations. The startup has raised over $200 million to date, hitting unicorn status in 2022, and plans to do more merger & acquisition deals. Thus far, Electric has acquired Sinu and TechVera, and is now working on product initiatives to improve its offering further and reach more customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2022
$20m
SERIES D
Oct 2021
$90m
SERIES D
Total funding: $208.8m
Company benefits
- Flexible Paid Time Off
- Commuter Benefits
- Mental Wellness Days
- Career Coaching
- Learning & Development Courses
- Health Benefits for All
- Fertility and Family Planning
- Paid Parental Leave
- Work From Home Stipend
- Remote Work
- 401K
- Life Insurance
Company values
- Caring above all else
- The customer is the business
- Think BIG and start small
- Outcomes, not outputs
- Without change, there is no innovation
- Chase excellence
- Enjoy the ride
Company HQ
NoMad, New York, NY
Articles
Leadership
Ryan Denehy
(CEO)Studied Mass Media and Economics at Hofstra University. VP then GM at BNQT Media Group. Co-founder at Swarm Mobile, before joining Groupon in Operations and Strategy.
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