AI Operations Lead, Assort Health
$160-220k
+ Equity
AI voice agent for healthcare
Posted today
AI voice agent for healthcare
101-200 employees
Posted today
$160-220k
+ Equity
101-200 employees
Company mission
To make exceptional healthcare accessible anytime, anywhere, for anyone.
Role
Who you are
- 4-6 years of applicable experience in AI operations, technical revops/bizops, GTM engineering, forward deployed engineering, sales engineering, product, product ops, software engineering, consulting, or as a founder of an early startup
- At least 2 years focused on AI/automation tooling in a fast-moving company
- Proven track record shipping AI-powered workflows and internal tools end-to-end — not just scoping them; you can point to specific systems you built that are still running in production
- Hands-on proficiency with the modern AI and automation stack: LLM APIs (Claude, Gemini, Chatgpt), workflow platforms (n8n, Zapier), and no/low-code tooling; you know when to write code and when not to
- Strong prompt engineering fundamentals — you've built and maintained prompt libraries, evaluated output quality systematically, and know how to move from a working prototype to a reliable production asset
- Sharp prioritization instincts; you've managed a roadmap with more demand than capacity and made defensible calls about what to build centrally vs. hand to teams
- Experience running cross-functional programs with non-technical stakeholders — you can sit with a department lead, extract the real problem from the stated one, and translate it into a scoped build
What the job involves
- At Assort, we're building toward a future where AI is embedded into how we operate, not layered on top. We're looking for a hands-on AI Operations Leader to help us move faster, reduce operational drag, and unlock leverage across the company
- You are the hands-on builder, problem solver, and strategist driving AI adoption and impact across Assort’s business teams. You'll partner closely with GTM, Post-Sales, Agent PM, Product, and Engineering to identify inefficiencies, build intelligent workflows, and drive adoption across teams
- You won't just be solving problems in isolation; you'll help define how Assort becomes an AI-first company, building the systems, standards, and internal tooling that compound over time
- Strategy and prioritization
- Own a prioritized AI roadmap sourced from department needs, leadership priorities, and Champion network signal; validate with prototypes before committing build time
- Set the operating model for what gets built centrally vs. embedded in each function
- Build and ship
- Design and ship AI-powered workflows, automations, and internal tools from concept to production to iteration
- Mix custom code, APIs, and no/low-code platforms based on what ships fastest without compromising rigor
- Standards and tooling
- Define agent and skill lifecycle and foundational assets (prompt libraries, SOPs, templates, integration patterns), extending GTM's centralization work into company-wide standards
- Standardize how we build, evaluate, and scale AI internally with rigor on security, quality, and reliability
- Administer the platform tools (Claude, Notion AI, n8n, Zapier, and more) and bring in new tooling where there are real capability gaps
- Cross-functional partnership
- Run the AI Champion & Leader network across non-technical departments, surfacing wins, clearing blockers, and routing feedback back into the roadmap
- Sit one-on-one with each department lead to shape their quarterly AI goals and sequence central work to accelerate them
- Enablement and culture
- Run continuous AI upskilling: foundations courses, department-specific deep dives, office hours, internal content, and new-hire onboarding
- Own the company hackathon, in-team mini-hackathons, and reporting that tracks the impact of what you are shipping
Our take
Assort Health is a fast-growing healthcare tech company focused on improving how patients connect with providers by designing tools for the complexity of modern healthcare systems.
What Assort really focuses on is a problem most people have experienced, struggling to book or manage an appointment. Clinics are often overwhelmed with calls, and usually understaffed, creating long wait times and the opportunity for mistakes. Assort's voice agents step in to handle those calls, figure out what patients need, and get them booked in correctly.
Already, clinics using Assort are seeing more appointments booked and a smoother experience for all. The company is also starting to expand into other areas like referrals and billing. In just a short amount of time, it has scaled quickly across the US, supporting thousands of providers and raising over $100 million, which shows just how much demand there is for fixing these systems.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2026
$120m
SERIES C
Aug 2025
$76m
SERIES B
Total funding: $221.5m
Company HQ
Northern Waterfront, San Francisco, CA
Articles
Leadership
Jeffery L.
(Co-Founder & Co-CEO)Prior to co-founding Assort Health in 2023, Jeffery spent 2 years at Athelas as a Senior Software Engineer and Head of Product Engineering. Before that, they were a Software Engineer at Facebook and Cameo.
Jon Wang
(Co-Founder & Co-CEO)Prior to co-founding Assort Health in 2023, Jon was the Chief of Staff/CEO at Elemny. They also co-founded Shimmer where they served as a President for 2 years.
Salary benchmarks
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