Senior Strategic Partnerships Manager, Auror
United Kingdom
£85-97k
+ Annual target bonus of £10,000 based on team revenue quota and individual performance, with potential for a multiplier for overachievement + Employee share scheme
3+ days a week in office
Retail crime intelligence platform to make communities safer
Open for applications
Retail crime intelligence platform to make communities safer
101-200 employees
Open for applications
£85-97k
+ Annual target bonus of £10,000 based on team revenue quota and individual performance, with potential for a multiplier for overachievement + Employee share scheme
3+ days a week in office
101-200 employees
Company mission
To build a retail crime intelligence platform that connects people and organisations with timely intel to proactively reduce the impacts of crime in retail stores and in our communities.
Role
Who you are
- 5+ years Experience in account management, management consulting or other customer facing, commercial roles
- Excellent interpersonal communication skills, are comfortable building long term relationships, and challenging stakeholders of all levels (executives and operational) where required
- Strong commercial acumen and have confidence growing accounts through upsell and renewals, and are motivated to meet team sales targets
- A collaborative team player who has experiencing working collaboratively and cross functionally
- Strong negotiation and presentation abilities, with the capacity to deliver compelling product demonstrations and articulate value propositions
- Strong analytical skills, able to build and execute strategy around key accounts with a data driven and outcome-focused mindset
- Excellent project-management skills, with a proven track record of leading complex projects end-to-end
- Comfortable with ambiguity - we operate in a dynamic way which can mean priorities and pace can change accordingly
- Have the ability to spend approximately 20% of your time travelling within the UK
- You’re happy to working from our office in London Bridge 2-3 days per week
- You may have Retail and / or LP knowledge - understanding of the dynamics, trends and challenges
- A strong alignment to our Guiding Principles:
- Together as one. We are connected, aligned, informed, open-minded, and always do what's best for each other and our community
- Be the force for better. We take responsibility for elevating ourselves, our peers, our community, and Auror to a place we're proud of, every day
- We measure by impact. Our choices are defined by the impact they achieve
- Magic moments matter. We create, harness, and celebrate the impact of magic, no matter how small
What the job involves
- Our Senior Retail Partnerships Manager is a dynamic team player, who will leverage their honed relationship-building skills and commercial acumen to build, grow and maintain best-in-class partnerships with our retail partners in the UK. This includes upselling key modules and supporting new business, to help exceed our team sales targets.
- They will engage with a variety of retail stakeholders, from operational levels to senior executives and will bring a collaborative approach when working alongside our internal customer success, product and other teams
- 1. Building strong, trusted relationships to position Auror as strategic partner to our retailers:
- Identify key champion(s), and build a value-adding, close-knit working relationship with them to help set them up for success concerning their own internal goals
- Act as a trusted advisor on industry trends, best-practice and ways of working with Auror and other partners
- Build relationships with other key stakeholders across operational, executive and tactical parts of our partners’ businesses
- Ensure we’re aligned on strategic goals and delivering benefits that help our partners progress towards their goals
- Prepare for and carry out impactful QBRs with key stakeholders
- Confidently communicate, discuss and influence stakeholders around new initiatives, product improvements, priorities and upsell opportunities, showcasing the ability to reframe perspectives with partners where required
- Demonstrate return on investment from Auror to our partners through tactical communication, sharing insights and wins
- 2. Embed partnerships through strategic planning and execution:
- Build Strategic Account Plans
- Support our customer success team in building engagement from our partners, and highlighting opportunities for further utilisation
- Highlight opportunities for integrations and project manage the deployment of integrations with other loss prevention and security tools, to build greater stickiness and additional benefits to the Auror partnership
- Be the connective tissue between our product team and partner, by bringing our partners in on discussions around opportunities and facilitating discovery on new modules
- 3. Grow the partnership:
- Identify and qualify opportunities to upsell new modules
- Support the buying process for the partner from qualification through and business case development, to sign-off and deployment
- Facilitate relationships with third-party suppliers who may be involved in rolling out new technology to support the uptake of new modules (like ANPR)
- Manage the contract review and renewal process
- This role report to Ellen Dick, Director Retail Partnerships - UK
Salary benchmarks
Our take
Across the globe, profit-motivated and organised crime costs trillions of dollars each year, with retail theft costing the world over $100B annually. However, shoplifting has become an “accepted” business cost, often unreported and unsolved, that businesses factor theft costs into their budgets and forecasts. Auror’s platform for retailers is focused on preventing crime, reducing loss, and making stores safer.
The company uses data visibility technology for fast and easy reporting of crime, providing crimefighters with the intelligence they need to not only solve more crime, but also provides insights as to how to prevent future shoplifting. Connected with over 2,000 law enforcement agencies, it drives a 50% improvement in debt recovery rates and resolves cases that would ordinarily never be investigated within two weeks.
The company has expanded globally, with offices in New Zealand, Australia, the USA, and the UK, and works with some of the largest retailers in these countries, including Walmart, Woolworths, and Coles. Auror’s successful expansions and proven product have it well set to be at the centre of greatly reducing retail theft across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
21% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 3 rounds)
Nov 2024
$46.3m
SERIES C
Dec 2021
$20m
LATE VC
Total funding: $84.1m
Company benefits
- Employee Share Scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome-focused, but recognize there is more to life than work. We promote a healthy work/life blend
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy
- Mental and Physical Health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrols you into our private healthcare plan
- Family-Friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers
- Personal Development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement
- Making an Impact: You’ll work to solve interesting problems and help us keep communities safe.
Company values
- Magic moments matter
- We measure by impact
- Be the force for better
- Together as one
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Tom Batterbury
(CSO)Former Management Consultant & Business Analyst. Previously worked as a Consultant (Strategy and Operations) at Deloitte New Zealand, and was a Marketing Tutor at the University of Otago.
Phil Thomson
(CEO)Former Young Managers' Advisory Board Member at the New Zealand Institute of Management Inc., and former Board Member at the New Zealand Council of Legal Education. Previously worked as an Associate (Intellectual Property) at Simpson Grierson and was a Business Consultant at Dashing Consultants.
James Corbett
(Director of Technology)Former Software Developer at Xero, and previously worked as a Consulting Analyst at Deloitte.
Diversity, Equity & Inclusion at Auror
Share this job
View 2 more jobs at Auror