Prompt Engineer, Beam
£70-90k
+ EMI-qualifying share options
2-5 days a week in office (Shoreditch, London)
Reinventing welfare services with Tech & AI
Job no longer available
Reinventing welfare services with Tech & AI
101-200 employees
Job no longer available
£70-90k
+ EMI-qualifying share options
2-5 days a week in office (Shoreditch, London)
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- Experience with prompt engineering: proven experience in delivering detailed, high-quality AI prompts, ideally within a SaaS environment. Ability to troubleshoot complex prompts to diagnose issues, and bring creative solutions to continuously improve
- Technical proficiency: strong understanding of natural language processing, LLMs and machine learning technologies. Strong understanding of cloud-based deployments is a plus
- Attention to detail: ability to create precise and accurate prompts that meet the needs and solve problems for different user groups
- Collaborative mindset: demonstrated experience working cross-functionally with product managers, engineers, and end-users to deliver high-quality solutions
- Problem-solving skills: ability to quickly understand complex problems and develop effective, data-driven solutions
- Passion for social impact: a desire to work in a respectful, transparent, and collaborative environment, excited by Beam’s company values, culture, and mission to support frontline teams
- Experience or knowledge of providing care and support to disadvantaged groups, along with an understanding of the associated reporting requirements, is a valuable plus!
What the job involves
- We’re looking for a Prompt Engineer to play a critical role delivering Beam’s digital products that span internal tooling and SaaS, with a focus on our AI
- Reporting to the Product Owner, you’ll be at the forefront of supporting underserved frontline workers, like social workers, with the latest technologies
- Today, these frontline workers manually type up their case notes and assessments, meaning they spend the majority of their time on admin tasks, rather than providing amazing human support
- In this role, you will be creating complex, detailed AI prompts to turn meeting transcripts into high-quality written assessments within seconds
- You will deeply understand what frontline workers need from their notes, and use your prompt engineering expertise to effectively draw this out
- Creating and testing prompts: developing new prompts and iteratively improving existing ones using feedback from our users, internal reviews and performance metrics. You’ll be thinking about the content of the output, alongside tone of voice, specialised vocabulary, and drawing out the highest priority information
- Encouraging sector-leading quality: ensuring the highest quality of output by implementing a structured testing process, including baseline tests, leadership reviews, and beta testing with frontline workers
- Collaborating cross-functionally: working closely with product managers, engineers, and end-users to capture requirements and incorporate feedback into the templates
- Ensuring data privacy and security: paying close attention to data privacy and security, threading these considerations throughout your work, with a constant focus on the sensitive area we work in and the vulnerabilities of many users
- Documenting and sharing learnings: capturing insights and best practices to improve processes and share knowledge across the team
- Innovating continuously: staying updated with the latest advancements in AI and LLMs to continually improve the efficiency and effectiveness of our templates. Understanding how we take our outputs to the next level through machine learning, training models, and other methods
- Building out the prompt engineering function: developing the prompt engineering function at Beam, ensuring it scales effectively as our AI products grow and add value to frontline workers across the UK
Application process
- 30 mins with our Talent team
- 45 mins with the Hiring Manager
- Task and full debrief with the hiring team
- Final meeting with peers and other Leaders in Beam
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
61% female employees
61% employee growth in 12 months
Glassdoor (3.9)
Company
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 4% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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