Director of Enterprise Strategy & Operations, DoorDash
$212.5-287.5k
Salary applicable to NY & CA; + Equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$212.5-287.5k
Salary applicable to NY & CA; + Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 8+ years of experience in strategic consulting, business operations, business development, strategy business planning, or Chief of Staff functions; experience driving growth within a start-up environment
- You’re an experienced leader and people manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, define OKRs, create vision and action plans, report on progress
- You’re a problem solver who uncovers areas to improve with high bias towards proactive solutions. Comfortable working with ambiguity in a fast paced environment
- You’re an exceptional verbal communicator, able to express a complex idea clearly and simply for an executive level audience
- You have experience authoring strategic documentation and plans aligned to top company priorities
What the job involves
- The Enterprise Strategy & Operations team is responsible for maximizing team performance and serving as trusted partners to sales leadership in our Enterprise Partnerships & Business Development organization
- This team owns a cross-functional strategic and operational function that enables, supports, and drives effective sales strategies, programs, processes, systems and analytic solutions for all ENT Mx-facing teams, to best serve our largest revenue driving partnerships across all geographies and business lines at DoorDash
- To achieve this, the Enterprise Strategy & Operations team builds strategic plans and sales strategies, executes go-to-market playbooks, builds processes and reporting solutions, and partners with cross-functional teams to solve our toughest problems
- You will report into the Senior Director, Enterprise Strategy & Operations in our Enterprise Sales organization. Once our offices reopen, we expect this role to be [100% in-office, hybrid with some time in-office and some time remote, 100% remote]
- As our Strategy & Operations Director, you’ll uncover, frame, and drive performance improvements across the sales organization and build the foundation for it to scale
- This will include building and executing go-to-market playbooks, driving revenue and efficiency optimization, leading strategic and cross-functional initiatives to enhance productivity and process redesign, and influencing product, system and data roadmapping priorities and launches
- This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them
- Strategize – Devise and execute initiatives against the overall sales org strategy
- Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
- Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives
- Influence – Lead cross-functional projects with our sales, operations, product, data, and systems teams to improve the merchant experience and optimize efficiency
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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