Client Manager, Trustmarque
Regional Services
End-to-end technology provider for UK organisations
Open for applications
End-to-end technology provider for UK organisations
201-500 employees
Open for applications
201-500 employees
Company mission
To deliver the value of technology to bring real-life impact.
Role
Who you are
- Adept at business development shaping of multiple opportunities
- Experience of Microsoft, Cisco and AWS
- Experience of working across Public Sector frameworks, locally and nationally through Crown Commercial Service
- Experienced in developing pricing/business case models through effective benefits management
- Has strong and demonstrable planning, communication and presentation skills
- Is familiar with the structure, skills and business environment of local government organisations
- Is customer focussed, with professional services orientation
- Can quickly develop a comprehensive knowledge of the customer’s organisation and requirements
Desirable
- Experience in local government sales and has the appropriate gravitas to build trust and inspire clients
- Evidence of winning new local government contracts in a competitive environment
- Existing and current stakeholder relationships across local government
- Strong appreciation of IT, digital and data requirements and drivers in respect of the local government sector
What the job involves
- We are currently recruiting for a Client Manager to engage/develop local government customers and supporting agencies, in the UK
- This is a key hire, for an individual who wants to join an established team and is highly motivated to unlock new opportunities, develop strategic relationships, secure new logos and make a material difference to our customer engagement
- This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new named customers
- Creates focussed account capture and development plans for named/new clients to maximise opportunity, including multi-level contact strategies for structured engagement and predictable business development
- Builds effective tactical and strategic level relationships with named clients and maintains an intimate understanding of their business, regional initiatives and networks
- Establishes a strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and process
- Acts as the client’s single point of contact, assisting in the formation of business enabling IT strategies, providing them with access to senior management and subject matter experts across Trustmarque and its partners
- Provides proactive client value and thought leadership to customers /prospects in respect of technology and sector trends and establishes Trustmarque as the go to partner for innovation and strategic direction
- Leverages existing frameworks to facilitate direct award, sole source and pace of contracting
- Develops effective investment/efficiency ROI modelling to evidence client financial advantage
- Collaborates and engages regularly with strategic partners and vendor relationships to leverage opportunities, stakeholders and in-direct networks and events
- Responsible for the wider commercial relationship including, but not limited to aged debt, payment and conditions of business
- As client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience
- Encourage changes in Trustmarque’s use of its products and services
- Encourages the development of new products/service solutions
- Proactively support regional sales strategy including direction, investment, partners and events
- Translates the benefits of working with Trustmarque in respect of social value
Application process
- Closing: Tuesday, February 4, 2025
Our take
Trustmarque is a leading provider of IT solutions, specialising in delivering impactful technology services to public and private sector clients. Partnering with major technology vendors like Microsoft, Cisco, and AWS, Trustmarque delivers tailored solutions that meet diverse business needs.
The company emphasises strong partnerships and collaborations, enabling clients to adopt innovative technologies effectively. Trustmarque's approach is rooted in understanding client challenges and providing expert solutions that drive digital transformation and operational efficiency.
Committed to making a positive impact through technology, Trustmarque supports sectors such as healthcare, education, government, and corporate enterprises. By leveraging its expertise and strategic partnerships, Trustmarque helps organisations achieve their digital goals, improve service delivery, and foster innovation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Employee endorsements
Autonomy
"Trustmarque's culture empowers people to problem solve and drive real impact. We hire smart people who have the freedom, support and autonomy to do..."
Company benefits
- Flexible working (we're a remote-first business)
- 25 days holiday (rising to 27)
- 2 volunteering days (plus bank holidays)
- 1 personal day (take whenever you choose!)
- Company-matched pension (up to 5%)
- Private health insurance (Axa Health)
- Life assurance (2x base salary)
- Enhanced parental leave policies
- The option to buy extra leave (5 days per year)
- Cycle to work scheme
- Electric car scheme
- Critical illness cover
- Private dental care
- Group income protection
Company values
- Commitment
- Collaboration
- Inclusion
- Innovation
- Inspiration
Company HQ
York, UK
Articles
Leadership
Simon Williams
(CEO)Previously the CEO of NTT Data and the Director of Detica.
Diversity, Equity & Inclusion at Trustmarque
- Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law.
- Encircle is Trustmarque Group’s DEI network, made for colleagues, by colleagues. We launched the group this year as a platform to honour and embrace our differences while recognising the strength that they bring to our organisation. Through Encircle, we support colleagues to learn and to give back through networking. Encircle is a voluntary activity that Trustmarque colleagues take up alongside their day-to-day activities.
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