Principal Software Engineer, Narvar
Workflows
Post-purchase software for online retail
Open for applications
Post-purchase software for online retail
201-500 employees
Open for applications
201-500 employees
Company mission
To help retailers treat customers the way they’ve always wanted to—but didn’t know how.
Role
Who you are
- Educational Background: BS/MS degree from a top-tier institution or equivalent practical experience
- Extensive Experience: 15+ years of hands-on experience in backend and end-to-end product development, with a proven track record of architectural design and development in enterprise applications, integrations, and data infrastructure
- Technical Proficiency: Demonstrated expertise in designing, developing, debugging, and operating resilient distributed systems, coupled with experience in managing large, complex systems in cloud environments
- Delivery Excellence: Proven ability to deliver efficient, scalable, reliable, and maintainable customer-facing systems within established timelines, showcasing a deep understanding of system scalability and performance optimization
- Initiative and Impact: Fearless initiative-taking mindset with a track record of making substantial contributions to organizational goals and driving impactful change
- Communication Skills: Excellent organizational and communication skills at all levels, with the ability to effectively articulate customer and technical requirements to diverse stakeholders
- Technical Proficiency: Deep hands-on expertise in Java and one or more server-side languages such as Go, Kotlin, Scala, or Rust, along with extensive experience in designing, building, and integrating RESTful APIs
- Database and Cloud Experience: Proficiency in designing and scaling relational and NoSQL database platforms (e.g., MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache), coupled with experience in cloud computing platforms such as AWS or GCP
- Product Development Experience: Extensive experience in building high-volume, high-performance, and highly available SaaS or consumer-facing products, with a strong understanding of containerization, Kubernetes, and CI/CD tools
- Startup Experience: Previous experience in startup environments is strongly preferred, demonstrating adaptability, agility, and a proactive approach to problem-solving in dynamic settings
What the job involves
- We are seeking a Principal Software Engineer to spearhead the evolution of our product suite, driving innovation and excellence in engineering practices
- In this pivotal role, you will collaborate closely with cross-functional teams, including Engineers, Designers, Product Managers, and Senior Engineering Leadership, to shape the future direction of our web application ecosystem
- As a Principal Engineer, you will not only lead process enhancements to boost team velocity but also cultivate a culture of product-focused engineering excellence by providing mentorship and guidance across all engineering tiers
- In this role, you will be building and scaling a workflow engine & journey editor to easily define and orchestrate customer experience across Narvar products
- Architectural Leadership: Take ownership of the architectural vision for new product platforms, steering them to deliver impactful business outcomes while enhancing and extending existing ones
- Scalable Architecture: Develop and implement scalable architecture solutions, actively participating in a dedicated team to deliver robust projects that meet the highest standards of quality
- Code Quality and Best Practices Advocacy: Lead by example in writing high-quality, modular, and functional code, while championing best practices in system design, coding, performance optimization, and testing
- Building: Lead (hands-on) the development of products - balancing between long term and short term goals. It could mean: at times focusing on highly concurrent and distributed systems, ensuring their efficiency, reliability, and scalability and at times putting together a quick POC to exercise the assumptions
- Collaboration and Stakeholder Engagement: Collaborate closely with cross-functional stakeholders, including Product, Design, Sales, and Engineering Leadership, to translate business requirements into actionable plans and drive alignment towards strategic objectives
- Mentorship and Knowledge Sharing: Provide mentorship and guidance to junior engineers, fostering their growth in areas such as design, coding, and troubleshooting, while actively contributing to the development of a strong engineering talent pipeline
Our take
The process that retailers go through to deliver products to customers is becoming increasingly complicated due to convoluted shipping networks and a global customer base. This means customer experience suffers as retailers must offer an overwhelming range of delivery options. Narvar aims to improve this situation with an integrated delivery and returns platform for retailers, providing analytics on client data to the retailer and optimises shipping channels for customers.
Narvar is a market leader in this sector, active in almost every country and territory worldwide and having made more than 2 billion shipments since its founding in 2012. Its post-purchase customer experience platform is used by over 1200 companies including household name retailers such as Sephora, GAP and Levis, among many others.
Narvar has secured many strategic partnerships such as linking up with Rise.ai, a leading gift card and store credit platform. This allows stores to simplify returns by enabling merchants to issue Rise's store credit as part of the returns process. While Narvar is currently focused on retailers providing shipping solutions for their customers, the company plans to expand to offer a B2B product in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2018
$30m
SERIES C
Jun 2016
$22m
SERIES B
Total funding: $64m
Company benefits
- Mentorship programme
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company values
- Be humble - We’re good listeners and pragmatic problem solvers. We show more than we tell. We’re humble but make no mistake: we live our purpose serving everyday needs and delivering work that has a giant impact
- Embrace ambiguity - We’re not afraid to navigate into the unknown. We thrive on learning through pure discovery. We are quick to start and quick to adapt; we get things done. We make decisions without knowing all the answers.
- Do great things together - We’re all in this together. We teach and learn from each other, we share our point of view. We take ownership and recognize successes, while building authentic camaraderie. We are citizens of the company
- Take smart leaps - We nurture a mindset of innovation. We learn from failure, and boldly move with intention. We take time to reflect on our work, to understand the big picture, and to use that understanding to guide our vision for the future.
Company HQ
Downtown, San Mateo, CA
Articles
Leadership
Amit Sharma
(CEO)Amit is a hands-on executive with expertise in multi-channel retail and supply chain operations. They have over 18 years of industry experience and their thought leadership in shipping and delivery is still reverberating through the halls of Apple and Walmar.
Share this job
View 13 more jobs at Narvar