Associate External Communications Manager, Iterable

• 5-7 years of experience in corporate or external communications, executive communications, or PR, preferably within a high‑growth technology company or top‑tier agency environment
• Exceptional writing and editing skills, with the ability to translate complex, technical concepts into clear, compelling stories tailored to different audiences and formats
• A proven record of cultivating media relationships and securing meaningful coverage across business, technology, and industry outlets
• Experience partnering with senior leaders and subject-matter experts, building trust through strong preparation, thoughtful counsel, and reliable follow-through
• Sharp strategic instincts, consistently connecting communications activities to business goals, commercial narratives, and market positioning
• Deep familiarity with modern media relations, including message development, interview preparation, social amplification, and issues management
• Comfort operating in fast-paced, ambiguous environments, balancing multiple programs while maintaining a high bar for craft and quality
• A collaborative working style, able to influence across teams and rally people around a clear narrative and plan
• Genuine curiosity about AI and a thoughtful approach to how AI innovation and impact are communicated to the world

Desirable

• As External Communications Manager at Iterable, you’ll be a key partner to the Director of Communications, helping shape how our story lands with press, analysts, customers, and the broader market
• You will design and run communications campaigns that advance our business objectives while reinforcing our position as a category‑defining AI company
• This is a high-impact role where you’ll craft narratives about our mission, technology, and market momentum, then bring them to life through major announcements, media moments, analyst interactions, and thought-leadership platforms for leaders across the business
• You will regularly support senior stakeholders on external visibility while keeping your hands close to the craft of day‑to‑day storytelling and execution
• Develop and execute external communications strategies that elevate Iterable’s brand and clearly communicate our story to press, analysts, customers, and partners
• Create strategic messaging, talking points, and briefing materials for major company announcements and leadership communications across investor, media, enterprise, and industry audiences
• Lead day-to-day PR efforts, including story mining, pitch development, press release drafting, and proactive outreach that results in thoughtful, high-impact coverage
• Build and manage relationships with tier‑1 business, technology, and industry media, as well as influential newsletters, podcasts, and creators
• Support analyst relations by helping craft positioning, briefing decks, inquiry responses, and evaluation materials that clearly articulate our roadmap, differentiation, and traction
• Partner with internal communications, social, brand, and campaigns teams to extend major announcements into integrated programs that feel coherent, timely, and on-brand
• Identify and pursue strategic speaking engagements, awards, podcasts, and byline opportunities that grow visibility for key company experts and leaders
• Use AI-powered tools for research, drafting, media monitoring, and insight generation—treating AI as a force multiplier for smarter, faster, more creative work
• Travel as needed for events, roadshows, and key external meetings, comfortably switching between behind-the-scenes operator and on-the-ground partner