Senior Product Manager, Warby Parker
Business Systems
$144.4-165k
+ Equity
Prescription eyewear & sunglasses
Be an early applicant
Prescription eyewear & sunglasses
1001+ employees
Be an early applicant
$144.4-165k
+ Equity
1001+ employees
Company mission
To inspire and impact the world with vision, purpose, and style.
Role
Who you are
- If you're passionate about building the foundational platforms that enable a business to scale, this is your opportunity to make a massive impact
- Backed by 7+ years of product management experience, with at least 3 years focused on backend/platform products, internal tooling, or complex business systems
- Experience with fintech, payments, insurance processing, PIM, catalog management, or merchandising systems is a huge plus
- A true self-starter who is resourceful, detail-oriented, and thrives on autonomy in a fast-paced environment
- An expert at navigating complex stakeholder environments, with a proven track record of building consensus and driving cross-functional alignment
- Technically fluent; you're comfortable engaging with engineers on system architecture, APIs, and complex data models
- A well-rounded communicator, collaborator, and presenter who can articulate a compelling vision and share actionable insights with everyone from engineers to executive leadership
- The holder of a bachelor's degree in business, computer science, or a related field
- A team player at heart who’s comfortable acting as a leader on certain projects and as a contributor on others
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
What the job involves
- Warby Parker is looking for a Senior Product Manager to own and reinvent the engines that power our business operations
- This role is focused on the strategy and roadmap for our core internal technology platforms, with a primary focus on our insurance processing and financial technology systems
- You’ll be tasked with leading the evolution of our internal tooling, creating scalable and intuitive platforms that sit at the heart of our e-commerce, retail, and patient-service operations
- In addition to fintech, this role will also help drive strategy for other critical business systems, such as our catalog and merchandising platforms
- You'll work closely with a wide range of teams—including Finance, Vision Services, Engineering, User Experience Design, Product Strategy, Retail, and Merchandising—to transform our business systems architecture
- Develop and execute the product vision, strategy, and roadmap for the next generation of Warby Parker's business systems, leading with our insurance and fintech platforms
- Dive deep into the weeds of our insurance claim processing, payment workflows, product data models, system architecture, and business workflows to become the go-to subject matter expert
- Drive the end-to-end process of evolving our core internal tooling—from discovery and requirements gathering to launch and iteration—across multiple business domains
- Partner with a complex group of stakeholders to deeply understand their processes and pain points, translating their needs into a clear, prioritized backlog
- Author detailed product requirements, user stories, and technical specifications for platform and internal tooling initiatives
- Define and analyze key performance indicators for your products, focusing on claim processing efficiency, payment success rates, operational efficiency, data integrity, and speed-to-market
- Act as the voice of your internal customers, ensuring the tools you build are not just powerful but also intuitive and user-friendly
Our take
They say every great idea starts with a problem, and Warby Parker kept it simple - glasses were just too expensive. Inspired by the need to have great-looking frames that didn’t break the bank, the co-founders set out to disrupt the legacy-dominated eyewear market.
Going up against Luxottica was no easy feat. They are the name behind Ray-Ban, Oakley, and Persol, as well as licence holders with Chanel, Dolce & Gabbana, Armani, and many more. However, by circumventing traditional manufacturing methods, using in-house design, and engaging with customers directly, Warby Parker was able to provide high-quality and good-looking prescription glasses at a fraction of the cost.
The company's retail category disruption has led to it being one of the most successful direct-to-consumer brands of the early 21st century. Late 2021 saw Warby Parker debut an initial public offering (IPO), giving it the liquidity for the 10% footprint increase without stressing cash flow. Since then, it has found continued success and made a number of fund raises and high-profile collaborations to raise brand awareness and bring its affordable, stylish glasses to even more consumers.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2020
$120m
SERIES G
Apr 2020
$125m
SERIES F
Total funding: $866.5m
Company benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Education Reimbursement
- Free eyewear
- And more (just ask!)
Company HQ
South Village, New York, NY
Leadership
Andrew Hunt
(Director)Started out as an Investment Banker at Cain Brothers. Has extensive experience in VC, having worked at firms such as Highland Capital Partners and SV Life Sciences. Also founded the marketing company Elephant.
Neil Blumenthal
(Co-CEO)Has an MBA from the Wharton School. Is a Member of the Board of Directors at sweetgreen and Allbirds.
Dave Gilboa
(Co-CEO)Was an Associate at Allen & Company and worked as Special Assistant to the CEO of The TriZetto Group.
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