Client Account Manager, Reddit
Mid-Market (Agency Acquisitions)
$84.6-147k
1-2 days a week in office
Online platform for thoughts, experiences and discussions
Be an early applicant
Online platform for thoughts, experiences and discussions
1001+ employees
Be an early applicant
$84.6-147k
1-2 days a week in office
1001+ employees
Company mission
To empower communities, and make their knowledge accessible to all.
Role
Who you are
- 2-5 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
- Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical and proactive approach to working with a high volume of clients and internal teams
- Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
- Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients
- Solid understanding of customer marketing funnel and traditional marketing ecosystem
- Strong technical acumen to ensure signal foundations are determined and implemented
- Understanding of digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and proactive approach to working through product, process, and client challenges
- Demonstrated ability to cultivate strong relationships with external partners
- A passion for social media, insights, client success and partnerships
What the job involves
- We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in New York
- As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit
- Your mission is to rapidly onboard new accounts, establish a clear test & learn roadmap, drive campaign optimization, and achieve core client goals within the first six months
- You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same-Store Growth (SSG) team
- Please note that this role is required to work in person from our New York City office 1-2 days per week
- Client Onboarding & Strategy: Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes
- Signal & Technical Foundations: Lead the signal and technical foundations to ensure all new advertisers have a strong implementation (pixel/CAPI/MMP/measurement)
- Performance Optimization & Goal Attainment: Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals
- Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team
- Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance
- Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive
- Monitor and analyze client account performance: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
- Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully
Application process
- In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews
- During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us
- We will use this information to evaluate your application for employment or an independent contractor role, as applicable
- We will delete any recording of your interview promptly after making a hiring decision
Our take
Reddits is an online platform that hosts thousands of message board communities (known as subreddits) designed to foster authentic human connection. With more than 100,000 communities covering everything from food, entertainment, and sports to niche interests for highly specific audiences, there's virtually a space for everyone.
The platform attracts over 52M daily users and more than 50B monthly page views. While these figures are smaller than those of social media giants like Facebook and X, Reddits stands out by offering easily discoverable communities where users can dive deep into virtually any topic imaginable.
Today, Reddit continues to grow its user base and expand its reach, remaining a unique hub for conversation,m connection, and shared interests. With its strong community-driven model and steady revenue streams, it's most definitely positioned to stay a central part of online culture for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$410m
SERIES F
Feb 2021
$250m
SERIES E
Total funding: $1.2bn
Company benefits
- Comprehensive health benefits
- Flexible vacation & Reddit global days off
- Family planning funds & 4+ months paid parental leave
- Personal & professional development funds
- Paid volunteer time off
- Workspace & home office benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Steve Huffman
(Co-Founder & CEO)After co-founding Reddit in 2005, they stepped away from the company to co-found Hipmunk, where they were the CTO for 5 years. They returned to Reddit in 2015, and have been the CEO since.
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