Engineering Manager, Dialpad
$209.6-232.3k
Salary applicable to California applicants only. + Stock options for candidates in all locations
AI-powered cloud communications platform
Job no longer available
AI-powered cloud communications platform
1001+ employees
Job no longer available
$209.6-232.3k
Salary applicable to California applicants only. + Stock options for candidates in all locations
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Our teams are growing too fast and globally distributed, and so we are looking for leaders who are awesome human beings, great communicators, excellent strategists, strong technologists, and dreamers!
- Highly empathetic, collaborative, and with an ego-free approach to leadership, you are an experienced people manager who works highly collaboratively with stakeholders and domain experts across the company to design solutions to user problems
- You don’t shy away from performance conversations, recognizing the relationship between constructive feedback and career growth
- You’ll develop our current teams and hire additional engineers, empower them to have an owner mentality in their roles, and continually foster an environment for team members to feel psychologically safe to contribute ideas and interact with peers
- 3+ years’ experience leading a high-performing team of engineers, including managing and shipping cross-functional or multi-team projects
- Keen product sense and an exceptional track record for delivery, as well as a demonstrated background of innovation and/or influential impact
- Attention to detail and a strong passion for quality – experience architecting, designing and developing high quality customer facing software applications
- Strong technical background with hands-on experience in solving large and complex technical challenges, with the ability to make decisions swiftly and thoughtfully
- You love working on complicated software architectures of high concurrency and scale, preferably in SaaS and web environments
What the job involves
- Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services: Talk, Contact Center, Sales Dialer, Video Conferencing, and Voice Intelligence
- Every day, millions of people across the world use our technology for communicating effectively and efficiently
- Product Engineering teams focus on areas such as billing, growth, search & analytics, core platform, frontend & backend infrastructure, developer and partner ecosystem & integrations and more
- As an Engineering Manager, in this high impact role, you will lead, grow, and nurture the software engineering team(s) that own end-to-end customer experience by collaborating with other leaders at Dialpad
- In your first 30 days:
- You'll experience our comprehensive onboarding and learn about Dialpad's culture & values
- Work closely with your mentor to set up your development environment and learn about our products and our software development processes, workflows and tools
- Get to know the Product Engineering teams and your new direct reports including their career aspirations and identifying key development areas for your team
- Start building cross functional relationships with your engineering management peers as well as Product, Design & QA teams
- In your first 6 months:
- You’ll have direct reports ranging from junior-level to highly experienced engineers, and will support their performance and career growth through regular one-on-ones, performance reviews, coaching, and mentoring
- Define, prioritize and execute product development discussions and map functional requirements, product roadmaps to technical designs and project schedules
- Evaluate architecture choices on an ongoing basis, in anticipation of increased scale and ever-evolving technology to meet the demands of a rapidly growing business needs
- Work with geographically distributed peer engineering managers to align engineering-wide priorities
- Drive effective engineering processes and policies
- Scale the team by recruiting candidates from diverse backgrounds
- By 1 year:
- Build cohesive, high-functioning teams that thrive in a culture of trust, respect and inclusion
- Balance autonomy with guidance by giving your team(s) the tools, context, confidence and motivation to make decisions effectively and independently
- Take responsibility for the team’s short-term and long-term strategy. Define the team's roadmap, success metrics, and priorities in close collaboration with other engineering teams and multi-functional partners
- Maintain a balance between building sustainable, high-impact projects and shipping things quickly
- Use your management and technical acumen to realize opportunity for business impact and drive broad improvements across the organization
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan 🇺🇸
- Catered lunches, free snacks & drinks 🇺🇸
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 36 more jobs at Dialpad