Director of North America Sales Operations, Fastly
$195.7-244.6k
+ Employee Stock Purchase Program
More information about location
Edge cloud platform
Open for applications
Edge cloud platform
1001+ employees
Open for applications
$195.7-244.6k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To build a better internet — a safe place where good can thrive.
Role
Who you are
- The ideal candidate possesses a strong operational background with the ability to interpret data and make recommendations to senior leaders to strengthen their business
- You should be an experienced leader who has proven their ability to hire, empower and develop their distributed team
- A core part of the Go-To-Market plan is related to sales compensation and the ideal candidate should have a solid working knowledge of plan design and strategy to apply to the role
- 8+ years of business experience, with preferably 4+ years in a sales operations role or business analytics role
- 3+ years of management experience
- Demonstrated experience with sales compensation plans, quota assignment and territory planning
- Excellent analytical, reporting, data manipulation, dashboard creation, and Business Intelligence skills with an expertise in Salesforce and Looker
- Proven communication skills at all levels of an organization - with a demonstrated focus on being able to translate data and metrics into predictable business insight
- Proven track record to drive and communicate objectives, design and execute projects, develop and interpret analytics, and interact effectively across all levels of a large multi-national organization including executive management
- Ability to interpret complex business documents/reports, create and present process documentation and training
- Highly organized with the ability to manage towards multiple deadlines simultaneously
- Ability to network and build positive relationships with peers, senior leaders and executives
- Excellent written and verbal communication skills
- Must be comfortable working with a distributed team who are geographically dispersed, be willing to travel if required
What the job involves
- The Director of Sales Operations manages a distributed team of highly-focused operations professionals that help sales leaders drive sales strategy and execution of Fastly’s Go-to-Market plan to achieve our revenue goals
- This is a meaningful role for the revenue organization at Fastly and will report to the VP of Global Sales Operations
- Partner with a diverse global sales leadership team to provide world-class operational support to a fast growing sales organization
- Work closely with other team members and the business to further develop metrics, KPIs, analytics and dashboards to provide performance measurement and drive business performance through deep business insight
- Drive strategy and design for sales compensation plans in partnership with the finance team. Own Quota & Territory planning that feeds into compensation plans
- Proactively recognize business needs, and provide core business support functions to ensure the successful running of the maintenance sales business
- Partner with peers, senior leaders and internal and external stakeholders to drive the business goals. Create and execute Go-To-Market strategies and programmes
- Support development of sales and operations strategy, understand priorities and execute operational plans
- Optimize sales and operational efficiency through innovative thinking, process improvement and sharing knowledge across teams
- Work with peers in all departments to determine impact of application changes on systems and processes and how it will affect current reporting
- Work with a cross-functional team where operations business knowledge is required. This includes participating in gathering requirements, process design, system testing, and enablement
- Produce compelling and informative analyses and presentations. Use analytics to make significant and impactful recommendations for improvements to GTM strategy, design and implementation and guide Managers and sr Managers to make people and impactful decisions that affect the company
- Build, lead and coach the international sales operations team, providing guidance, support and motivation to achieve goals
- This position will require you to be available during core business hours
Application process
- Anticipated Posting Close Date*: December 18th, 2024
Our take
Internet users around the world have come to expect personalized, real-time digital experiences, but delivering these quickly and securely, while maintaining quality, can be a difficult task for businesses.
Fastly enables the companies to deliver fast, secure, and scalable online experiences. Its edge cloud platform moves data and applications closer to end-users — improving the user experience, putting the power back in developers’ hands, and enabling clients to focus on growing their businesses.
The company has helped several high-profile businesses, including Reddit, Pinterest, Stripe, Epic Games, and more. Its offering is well-regarded in the space, demonstrated by it being named a 2022 Gartner® Peer Insights™ Customers’ Choice for Global CDN, as well as a Leader in The Forrester Wave™: Edge Development Platforms, Q4 2023 report.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2019
$40m
SERIES F
Jul 2018
$40m
SERIES F
Total funding: $259m
Company benefits
- Competitive PTO Policies
- Remote or Hybrid Work
- Generous time off for parental leave
- Full medical, dental, and vision coverage
- Short- and long-term disability insurance
- Mental health resources
- 401(k)/retirement plans
- Employee stock purchasing plans (ESPP)
- Reimbursements for learning and development programs
Company values
- We have a curious spirit
- We focus on our customer
- We are trustworthy
- We act with passion
- We operate with integrity
- We are competitive
- We embrace transparency
- We are good people
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Artur Bergman
(Chief Architect and Executive Chairperson)Served as the company's CEO until changing roles in 2020. Previously served as CTO at Wikia, and was a Board Member at OpenID Foundation
People progressing
Joined as Sales Engineer (Media and Entertainment). Was promoted to Senior Sales Engineer (EMEA) after 2 years, then promoted again to Senior Principal Sales Engineer.
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