Senior Manager of Revenue Operations, Jobber
$151.2-204.5k
+ Stock options
Job tracking and customer management software for home service businesses
Job no longer available
Job tracking and customer management software for home service businesses
1001+ employees
Job no longer available
$151.2-204.5k
+ Stock options
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Proven experience in revenue operations or related go-to-market functions in a B2B SaaS environment, with a strong understanding of sales, marketing, and customer success processes
- Proficiency in Salesforce and HubSpot, with demonstrated experience implementing and managing CRM systems and revenue technology tools
- Proven leadership experience with the ability to manage cross-functional teams, build high-performing departments, and drive accountability across multiple levels of the organization
- Strong analytical skills with the ability to leverage data to make informed decisions, implement process improvements, and develop growth strategies
- Strong familiarity with Agentic tooling and AI enabled software (i.e. Clay, CREWAi, Relevance, REGAL, etc)
- Excellent communication skills, both written and verbal, with the ability to influence stakeholders, present complex information clearly, and foster cross-departmental collaboration
What the job involves
- The Revenue Operations team sits strategically at the unification of people, process, technology, and data. They work to drive a buyer centric go-to-market strategy and enable the ability for Jobber to engage with the right person, at the right time, in the right way. The team consists of roles that contribute to a whole that is much greater than the sum of its parts
- Reporting to the Senior Director, Revenue Operations, the Senior Manager, Revenue Operations will drive success by owning one of our strategic revenue pods (postsales). This role will operate at the unification of people, process, technology, and data, ensuring that our revenue operations function is optimized and aligned with our company's growth objectives
- Lead, manage, and mentor a cross-functional team of RevOps Managers, Business Systems Analysts, and Marketing Automation Specialists, ensuring alignment with the company's strategic goals and growth targets
- Own their pod (postsales) by being an accountable leader and partner to revenue teams and by defining processes that ensure seamless collaboration across the company
- Be a subject matter expert on best practices related to customer journey, revenue tooling, and go-to-market strategy
- Be an innovator for AI in GTM and directly push the limits on how the evolving AI space can drive success for Jobber
- Oversee the implementation and optimization of key CRM and revenue tools, including Salesforce and HubSpot, to support scalable revenue operations and efficient data flow across the organization
- Foster a data-driven culture by establishing key performance indicators (KPIs) and reporting systems to track team success, identify inefficiencies, and implement process improvements
- Collaborate with senior leadership to align on revenue objectives, create tactical plans, and support ongoing transformation efforts to drive business growth and efficiency
- Align Engineering resources to ensure that their pods initiatives are staffed and prioritized properly
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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