Vice President of Product, Papa
Care service for senior citizens
Be an early applicant
Care service for senior citizens
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To get everyone a pal for companionship and care, help with groceries or a pet, a lift to the doc, or a walk around the park.
Role
Who you are
- The ideal candidate has deep enterprise healthcare experience and is a strategic, execution-focused leader who is humble, hands-on, and willing to dive into the details
- They excel in cross-functional collaboration, client engagement, and data-driven decision-making, with a proven track record of researching, defining, and executing impactful product strategies
- 10-15 years of experience with 5+ years in product leadership, with a proven track record with enterprise healthcare products
- Experience developing and executing enterprise product roadmaps, particularly in healthcare
- Experience in a highly analytical field such as management consulting, investment banking, business operations, analytics before transitioning into product leadership
- Strong understanding of the healthcare ecosystem, including payers, providers, and regulatory considerations
- Proven ability to conduct market research, synthesize insights, and drive data-informed product decisions
- Exceptional leadership and cross-functional collaboration skills, with experience managing product and design teams
- Ability to engage with enterprise clients, gather insights, and translate their needs into scalable product solutions
- Strong communication skills, with the ability to articulate complex ideas to technical and non-technical audiences
What the job involves
- Papa is seeking a Vice President of Product to lead the strategy, development, and execution of our enterprise and marketplace product roadmap
- Reporting directly to the President, this role will oversee Papa’s Product and Design teams, playing a pivotal role in shaping our offerings to meet market demands, address member needs, support our Pals, and drive overall business objectives
- The VP of Product will collaborate closely with the leadership team to ensure product strategies align with broader company goals and drive business growth
- They will ensure our solutions are user-centric, scalable, and aligned with business objectives
- Define & Execute Product Strategy: Develop and drive Papa’s enterprise product roadmap, ensuring alignment with market trends, customer needs, and business objectives
- Enterprise Healthcare Expertise: Leverage deep industry knowledge and research to build products and offerings that meet the unique needs of healthcare payers and other key stakeholders
- Team Leadership & Development: Oversee and mentor the Product and Design teams, fostering a culture of innovation, collaboration, and accountability while ensuring executional excellence
- Market & Customer Research: Lead customer discovery efforts, analyze industry trends, and synthesize insights to identify opportunities for product innovation and differentiation
- Marketplace Product Innovation: Develop and enhance product features that optimize Papa’s marketplace, ensuring an efficient and effective match between members and Pals
- Build tools and capabilities that improve supply and demand dynamics, drive engagement, and scale marketplace operations
- Cross-Functional Leadership: Collaborate closely with engineering, sales, marketing, and operations teams to bring products to market efficiently and effectively
- Client & Stakeholder Engagement: Interface with enterprise clients and strategic partners to gather feedback, validate product-market fit, and drive adoption
- Data-Driven Decision Making: Use analytics, customer insights, and market research to inform prioritization and measure product success
- Research & Impact: Lead research initiatives in collaboration with clients, external actuarial partners, and advisors to quantify Papa’s impact
- Analyze data to uncover insights across populations, inform product strategy, and serve as the internal and external expert on research and impact
- Execution & Scaling: Ensure a seamless product development process, from concept through launch, while balancing strategic vision with executional detail
Our take
Loneliness is a major problem for the ageing population, and Papa is the first platform dedicated to providing clinical care and friendship to older people. With 50% of older people considering themselves lonely, the company provides a solution to people who don’t need medical care but would benefit from companionship.
“Papa Pals” are matched with elderly users via the network and assist in basic tasks whilst providing friendship and fun. They might help with housework or technical difficulties, take the elderly person to appointments, or just spend time with them. Papa has also started to provide virtual care and chronic care management, and expanded its offering to help families too.
Papa was founded in 2017 and quickly expanded to 50 US states. It provides a strict vetting process to ensure the system is safe for its users. Further, the company's recent partnership with Uber to provide rides for its users is also an example of the strategic moves it is making to offer a comprehensive service.
Freddie
Company Specialist at Welcome to the Jungle
Insights
46% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$150m
SERIES D
Apr 2021
$60m
SERIES C
Total funding: $241.2m
Company benefits
- We offer comprehensive medical, dental, and vision coverage, HSA/FSA plans, life insurance, and short- and long-term disability coverage
- At Papa, we match your energy and your 401K—up to 4%. On top of competitive pay, we provide equity in a high-growth startup
- R&R rates high at Papa. You’ll have up to 25 days of PTO and 11+ paid holidays—to do what you love with who you love
- Your well-being is tops, so you’ll have access to Ginger, Talkspace, and Happify, along with financial well-being providers. And, a free Papa membership, of course!
- You’ll have access to the best fertility experts, reproductive care, and adoption services nationwide through our partnership with Carrot Fertility
- Families come in different shapes and sizes. We’re here for them all. Papa provides 16 weeks of gender-neutral parental leave, for true time with your new teeny
Company HQ
Brickell, Miami, FL
Leadership
Andrew Parker
(CEO)Andrew started their career with 3 months at Cbeyond as an Account Executive, before working as an AT&T Account Manager for 2 years. They left their VP of Health Systems position at MDLIVE in 2017 to found Papa as CEO.
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