Senior Solutions Engineer, Wise
Wise Platform
£85-105k
+ RSUs
1-5 days a week in office
Money without borders
Posted today
Money without borders
1001+ employees
Posted today
£85-105k
+ RSUs
1-5 days a week in office
1001+ employees
Company mission
We believe in money without borders. That's why we're building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Role
Who you are
- Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities
- Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture
- Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2
- Familiarity and working experience with relational databases (e.g.MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra)
- 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant)
- Clear communication and strong interpersonal skills
- Customer centric approach
- Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects
- Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement
What the job involves
- We are looking for a Senior Solutions Engineer to join our growing Wise Platform team in London
- The Wise Platform team works with top tier global financial institutions and major tech companies to offer Wise products and services directly to their customers
- Through our API, we help partners to architect and build integrations to our world class-leading international finance products, which in turn improves Wise Platform by increasing the capabilities of our public API
- This role will facilitate growth, troubleshoot and enhance the product offerings of Wise
- As part of the Wise Platform team, you’ll play a key role in providing technical consulting and product guidance to top tier banks and other partners integrating Wise into their products, primarily in a post-sale capacity
- Acting as a trusted advisor and conduit between partners and Wise where your technical expertise will enhance the product development and integration process
- Defining technical solutions, gathering requirements and supporting the delivery of integrations tailored to each partner’s needs
- Supporting partners during the bespoke implementation collaborating across teams to ensure smooth delivery
- Managing multiple integrations in parallel and navigating ambiguity
- You’ll also focus on proactively identifying common integration challenges faced by banks and addressing them through resources and support by:
- Enhancing the integration experience for banking partners by developing comprehensive, user-friendly documentation, robust APIs, readily available SDKs with practical examples, clear code samples, and detailed reference implementations
- Working closely with the technical pre-sales team to provide expert technical guidance and support throughout the sales cycle, playing a critical role in securing new partnerships, demonstrating the technical expertise and showcasing the benefits of Wise's solutions through conducting technical presentations, demonstrations, and answering complex technical questions from potential partners
- Optimising and streamlining internal processes to enhance team capacity and overall efficiency. You would do this by identifying areas for process improvement, develop and implement new workflows, and leverage automation tools to reduce manual tasks to improve turnaround times
- Designing and developing innovative new features that expand the functionality of Wise's services and exposing these features through the public API, enabling seamless integration with partner systems to empower them to leverage the full potential of Wise's platform
- Diagnosing and resolving complex technical issues within the Wise product stack, providing second-line support to the API support team and ensuring timely resolution of partner inquiries and technical challenges such as sharing in-depth knowledge and technical information of the platform and debugging
- Serving as the technical lead for complex partnerships and acting as a intermediary between Wise's engineering teams and the partner's technical teams to facilitate communication, coordinate technical activities, and ensuring alignment on technical requirements and solutions
- Establishing a robust feedback loop between the partner and Wise's product teams to gather valuable insights and drive continuous product improvements by collecting partner feedback, analysing usage patterns, and working with product managers to prioritise and implement enhancements that meet partner needs
Salary benchmarks
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. Its attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
While the market is crowded with new entrants (think Revolut and Monzo) and traditional banks trying to catch up, Wise is still staying one step ahead having recently opened a new hub in India and new payment features as well as reporting a rise in key metrics on higher volume and customer growth. This continued growth positions the company well for continued success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$27m
SERIES D
Total funding: $397.4m
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Co-Founder & Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(Co-Founder & CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking and Chief Banking and Expansion Officer.
Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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