Technical Documentation Manager, Redis
Real-time cloud-based data platform
Job no longer available
Real-time cloud-based data platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To give innovators and entrepreneurs the data insights to achieve their business goals.
Role
Who you are
- 8+ years of experience in the field of technical writing
- 5+ years as a Team Lead or Manager
- Excellent written and oral communication in English
- Experience documenting enterprise or open source software
- A degree in technical writing, computer science, English language, or other relevant field
Desirable
- Have experience documenting system level software (such as database systems or operating systems)
- Have developed source code examples for documentation in the past
- Know best practices about 'docs as code' (e.g., by having used Git, Markdown, and Hugo)
- Have experience with UX writing
What the job involves
- As a Technical Documentation Manager, you’ll lead the distributed team that produces the public, customer-facing documentation for Redis Enterprise, Redis Cloud, and Redis Open Source
- Mentor and help the team of technical writers to develop audience-oriented content by keeping the reader’s experience in mind
- Gather requirements and scope the writing work together with stakeholders, like Product Management or Customer Support
- Perform research in the context of Redis products and solutions
- Collaborate closely with subject-matter experts, Technical Enablement Architects, UX Designers, and Marketing
- Act as a ‘player-coach’ by authoring, editing, and reviewing technical articles
- Support product- and solution launches with technical content
- Develop and maintain documentation standards, style guides, and templates to ensure consistency across all technical documentation
- Oversee the operational aspects of hosting documentation sites
Our take
Businesses have increasingly been taking advantage of AI systems to process the vast amont of data they hold and produce, but the rapidity and sheer volume of AI data requests puts a significant load on company infrastructure. Redis, a database-as-a-service provider, exists to ease this strain, managing databases for business-critical applications with its cloud-based data platform.
This isn't a new industry and Redis faces competition from mainstays of the sector such as Oracle and Microsoft. However Redis stands out with its speed, cutting the database response time to less than a millisecond, easily outstripping its competitors. Founded in 2011, it is now the most popular database on AWS and is used by around 25% of professional developers. It counts Microsoft, Plaid, FedEx and many other enterprise companies as customers.
Redis plans to expand into emerging markets and sees the adoption of cloud-native systems by the world's biggest companies as inevitable. It has forged partnerships with Amazon and Google and is growing through acquisition, for instance in its 2022 purchase of RESP.app which served part of its growing ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Apr 2021
$110m
SERIES G
Aug 2020
$100m
SERIES F
Total funding: $357.3m
Company benefits
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and Commuter Benefits
- Frequent team celebrations and recreation events
- Lunch stipends
- Home internet reimbursement
- Yearly health and wellness budget for a healthy mind and body
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
Company HQ
Mountain View, CA
Leadership
Yiftach Shoolman
(President)They were the founder, president and CTO of Crescendo Networks (acquired by F5), the vice president of software development at Native Networks (acquired by Alcatel) and part of the founding team at ECI Telecom broadband division.
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