Engineering Manager, Pindrop
Authentication
+ Equity
Security, identity & intelligence software solutions
Open for applications
Security, identity & intelligence software solutions
201-500 employees
Open for applications
+ Equity
201-500 employees
Company mission
Pindrop's mission is to provide real-time security, identity, and trust on every voice interaction.
Role
Who you are
- You are a self-starter who can motivate a team through being solution oriented and excel at resolving conflicts when it arises
- You are execution oriented and can find effective ways to deliver business needs
- You are a hands-on people manager who can work closely with engineers to provide direction
- You are an orchestrator of people and can gain the trust of your team members through positive, transformational leadership
- You are an excellent communicator and have excellent written and verbal communication skills
- You are able to raise the bar for strong technical resources in the team
- You are a strong collaborator & have proven success in partnering with stakeholders
- You excel in a fast-paced dynamic environment that often includes ambiguity
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and believe that you can make a problem into a solution
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
- You take accountability, do the things you say you’ll do, under-promise and over-deliver
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
- 2+ years experience as a manager of software engineering teams
- 5-8+ years of professional software development experience
- Proven experience in designing and delivering highly scalable, fast performing API-based products
- Solid understanding of distributed systems and microservices
- Ability to deal with ambiguity in a fast-paced dynamic environment
- Ability to influence Product requirements and roadmap, and contribute to design documentation
- Proven track record of successful and timely product delivery
- Experience developing services in AWS or similar
- Strong collaboration & proven success in partnering with stakeholders
- Scrum/Agile methodologies knowledge
- Familiarity with Docker and container orchestration
- Experience with Python and/or Go and SQL/NoSQL databases
- Experience with cross-functional team coordination such as Support, Security or Legal departments
- Knowledge of authentication, fraud, or customer experience concepts preferred
- Experience communicating with customers around issues and new features preferred
What the job involves
- You will focus the team on quality execution for highly technical projects, coordinate and mentor a team of engineers, and evolve architectural and operational best practices
- You will play a key role in enabling our continued scaling as we onboard new customers and target exponential growth for the future
- You will drive continuous improvement in process and implement controls to increase efficiency and productivity of engineering practices
- You will manage a tight knit team tasked to improve the team’s technical ability, utilization, and overall efficiency by establishing best practices and creating individual development plans
- You will enable the team to self-organize and to achieve sustained high velocity and predictability including establishing metrics, reports, and status updates
- You will manage the task assignment and team’s capacity across multiple projects
- You will become a trusted partner for the team and collaborate closely with leadership in Product Management and Engineering to deliver expected results
- You will expand solution capabilities, implement new features driven by technological innovation that will lead the voice security market
- You will become the go-to person to field all technical questions around the products your team works on
- Within 30 days you’ll
- You’ll have been introduced to your team, colleagues and have 1:1’s to assimilate into the company culture
- You will have the opportunity to learn the product in and out through training and a variety of resources
- Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers
- Within 60 days you’ll
- You’ll understand expectations for the team, and be able to start planning a vision while coordinating with external teams to set expectations for engineering deliverables and interactions
- Within 90 days you’ll
- You’ll have an intermediate level of familiarity with the product and architecture to start making technical decisions while establishing and enforcing team execution methodology
- You will develop a strong relationship with the team and you will be able to articulate the strength and career direction for each of your reports
- Teach us something new
Our take
The global fraud detection and prevention market size is expected to grow to $141.75 billion by 2028. There has been increasing investment from key players to develop secure fraud solutions across industries such as BFSI, manufacturing, healthcare and others.
Pindrop is propelling enterprises and consumers toward a voice-driven future by unlocking the value of voice interactions. Interacting with a financial institution, a digital assistant, a video chat, or a smart device can provide access to our unique identities, and open new capabilities in security and intelligence evoked solely from a voice.
Pindrop is a big player in fraud detection and voice authentication, currently delivering voice solutions to 8 of the top 10 banks in the world. Their competitors include iovation, ID Experts, ZIMPERIUM and Telsis Limited.
A 2023 partnership with NTT Data has expanded Pindrop's presence in Japan, capitalising on NTT's knowledge of the Japanese market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2024
$4.3m
LATE VC
Dec 2018
$90m
SERIES D
Total funding: $302.9m
Company benefits
- Paid Parental Leave
- Company holidays
- Unlimited paid time off
- Remote-first culture - including monthly work from home stipends
- Annual professional development and learning budget
- Pick your own Apple MacBook Pro
- Pension scheme
- Medical insurance/Private Health care
- Life Insurance and Critical Illness Insurance
- Flex schedules
- Best in class tools and tech stack
- Fun activities to celebrate our accomplishments as a team
Company values
- Act with Deliberate urgency
- Create Evangelical customers
- Passionate about the fight
- Playing for the Team
- Make Hard easy
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Software engineering experience at multiple companies, including Google and IBM.
Paul Judge
(Executive Chairman)Also co-founder of Purewire, Inc, Luma, and TechSquare Labs.
Share this job
View 8 more jobs at Pindrop