Account Manager, Tebra
BillCo
$85-92k
Digital healthcare tool provider
Be an early applicant
Digital healthcare tool provider
1001+ employees
Be an early applicant
$85-92k
1001+ employees
Company mission
To unlock better healthcare for every patient by getting your independent practice the right technology and support to thrive.
Role
Who you are
- 1+ year of experience in a customer-facing role, preferably at Tebra. Billing or healthcare experience is a plus
- Must be a fast learner with the ability to explain technical concepts to a variety of audiences
- Business acumen and problem-solving skills with the ability to influence change at all levels
- Effective at working independently and in a virtual team setting
- Strong organizational skills with the ability to manage competing client demands
- Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel from administrators to executives
- Bachelor’s degree preferred or demonstrated equivalent experience
What the job involves
- The Account Manager will consult closely with billing companies to ensure their satisfaction and return on investment of Tebra solutions
- Account Managers are the customer’s primary liaison into Tebra and are accountable for identifying and directly addressing all business and technical issues impacting customer success
- In addition to the customer-facing activities, AMs report key account metrics and insight to Tebra internal teams and contribute to AM program development activities
- You'll map Tebra solutions to the customer’s unique business and technical requirements to ensure strategic long term value
- Customer Advocate: world class customer liaison for our small and medium sized billing companies
- Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of Tebra solutions within your assigned accounts
- Agility: respond to the needs of your customers with confidence and ease
- Provide project leadership, coordination and technical guidance for the customer’s major Tebra initiatives
- Maintain high-level technical knowledge of core Tebra solutions and future product direction
- Manage and own competing requests across multiple client engagements
- Provide clear and constructive product feedback to Tebra product management teams based on customer use-cases and requirements
- Support customer business objectives by effectively leveraging AM program deliverables
- Develop comprehensive business plans to effectively communicate the current status of the account and roadmaps for accelerated growth with the accounts
- Comfortable in an expansion & cross-sell sales role with the ability to hit a quota
Our take
The digital age has demanded that healthcare providers offer services that are more modern but human. Tebra – a marriage of Kareo and PatientPop – offers cloud-based clinical and practice management software for independent healthcare practices that strive to achieve this goal.
Tebra already serves more than 100,000 providers in the United States, providing care to a total of nearly 100 million patients. Its genesis, a company merger between clinical and financial software and a leader in practice growth technology, has led to an all-in-one platform that is the first of its kind to serve a complete operating system for practices. Whilst competition among similar infrastructure grows, it remains a huge market in which both patients and practitioners are clamouring for solutions, allowing space for new and existing companies to build.
Tebra was recognized with a '2023 Best Place to Work' award by Built In and the future of the company seems rooted in observing and acting. Recent funding, bringing its valuation to over $1 billion, will go towards expanding solutions that respond to modern demands, such as building an online network that connects patients to the right providers; the healthcare equivalent to social media.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2022
$72m
EARLY VC
Nov 2021
$65m
SERIES A
Total funding: $137m
Company benefits
- Compensation: Employee referral program; stock options.
- Hybrid working model: Equipment stripend when hired; monthly work-from-home subsidy; indoor-outdoor workspaces.
- Time off: Flexible, paid time off; 10 paid holidays; employee recharge days.
- Physical well-being: Financial health tools; gym pass; fun express; annual fitness challenge; Obé Fitness
- Competitive medical, dental, and vision insurance
- 401k
- Employer-funded HSA
- Life and disability insurance
- Employee assistance program
- Accident insurance, critical illness insurance, legal & identity theft protection, pet discount program
- Learning: Mentorship program; professional development training; employee resource groups; dedicated DE&I; special events and speakers; LinkedIn learning lifeworks
- Team building: Community volunteer events; sponsored team events and sports; Recognition Program
Company HQ
Corona Del Mar, Newport Beach, CA
Leadership
Dan Rodrigues
(Co-Founder & CEO)Previously co-founded Scout and Kareo, serving as CEO for both. Experience as a Software Engineer for RealNetworks and a Managing Partner for Skematix.
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