Senior Account Manager, Blacklane
German Speaking
+ Virtual stock options
Carbon-neutral global chauffeur service
Open for applications
Carbon-neutral global chauffeur service
201-500 employees
Open for applications
+ Virtual stock options
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Ability to manage complex projects and engage with internal and external stakeholders
- Strong team player and relationship-oriented
- Highly motivated and ambitious, with a bias for action
- Target and numbers-oriented with strong analytical skills
- Tools: Experience with Salesforce (preferred)
- Language: Fluency in both German and English is essential for this role
What the job involves
- As a Senior Account Manager, Enterprise Accounts, you will be responsible for managing a portfolio of high-value enterprise clients, nurturing relationships, and driving growth across accounts
- You will develop tailored strategies to maximise revenue, identify whitespace opportunities, and ensure seamless service delivery
- Collaborating with internal teams and leveraging innovative solutions, you will play a key role in positioning Blacklane as the premier choice for premium mobility services
- Serve as the primary point of contact for enterprise accounts, building long-term relationships with key stakeholders
- Develop and execute strategic account plans to achieve revenue growth targets
- Identify opportunities to upsell and cross-sell Blacklane's solutions, including Electric Class and sustainable mobility services
- Collaborate with Sales, Marketing, and Operations teams to address client needs effectively
- Monitor account performance metrics and ensure SLAs are met or exceeded
- Represent Blacklane at industry events, conferences, and client meetings, championing the company's values and ethical standards
- Provide feedback to internal teams to enhance service delivery and product offerings
- Stay updated on market trends and client priorities, especially in sustainability and tech-driven mobility solutions
Application process
- Application Review:
- Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager
- 2. Talent Acquisition Interview:
- A quick introductory chat to ensure the role excites you and matches your interests and skills
- 3. Second Round:
- Case Study/Technical Interviews/Peers Interview/Stakeholder Interview
- A deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision
- 4.Third Round:
- Executive Interview and if applicable Reference Check
- 5. Offer Call: Celebrating YOU in joining the Blacklane crew
Salary benchmarks
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$68.3m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $171.6m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
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