Founding Engineering Lead, Lottie
£87.5-125k
+ Equity
More information about location
2-5 days a week in office (London Bridge, London)
A family's trusted guide to later life care
Posted today
A family's trusted guide to later life care
21-100 employees
Posted today
£87.5-125k
+ Equity
More information about location
2-5 days a week in office (London Bridge, London)
21-100 employees
Company mission
To elevate later life for everybody.
Role
Who you are
- You are a self-starter. You thrive in a fast-paced environment and are comfortable working on challenges with many unknowns. You provide clarity and make things happen
- You have 7+ years of hands-on experience in software engineering, including leading technical decisions and mentoring engineers and have worked across the stack
- You have hands-on experience building with LLMs - whether fine-tuning models, working with voice APIs, or building eval frameworks
- You have opinions on LLM observability, prompt engineering, and building reliable AI systems
- You are extremely product-minded and conscious of what great looks like from an engineering point of view. You focus relentlessly on impact and decreasing the cost of change
- You know when to use duct tape and when to build for scale - comfortable shipping MVPs that work, then iterating based on real usage
- You have embraced AI in your workflow. You use Cursor, Claude Code, Codex, or similar and try AI for all kinds of productivity improvements while understanding the limitations of existing LLMs
- You have built something 0 to 1 and worked in cross-functional teams
- You value diversity and inclusion and are passionate about creating a space where everyone's voices are heard, respected, and celebrated
- You're someone who brings joy and enjoys building meaningful work relationships
What the job involves
- Department: Engineering - reporting to the CPTO
- We are seeking a hands-on Engineering leader to build a new product line from the ground up and lead a small team of product engineers working on AI voice & chat agents
- You will work closely with our leadership to get this from 0 to 1 in record time, and integrate seamlessly into Found, our operating system for care
- You will truly work at the intersection of product and engineering, mixing scrappiness and fast learning cycles with proper engineering to scale the product
- You'll report to the CPTO with a dotted line to the GM for product direction
- Prototyping and building the foundation for our product. Owning the technical roadmap
- Coding alongside the team while also sharing the product hat with our GM, supported by our VP Product and CPTO
- Building and managing a team of 3 product engineers; helping them grow and deliver more impact
- Ensuring a high bar both in terms of speed and quality. Oscillating between the two depending on the context
- Helping the team operate effectively by breaking problems down into simpler ones for fast delivery and impact
- Wearing any other hat necessary to the success of the team
- 💪 What problems will you be solving?
- Build AI voice and chat agents to help care homes provide a 5-star service to people looking for care
- Ensuring our agents provide high quality responses and accurate information, with robust eval frameworks to measure and improve performance
- Integrating deeply into Found, our SaaS operating system, leveraging our CRM to enable care seekers to book viewings and get information seamlessly
- Fine-tune voice quality, tone, and emotional intelligence to create warm, empathetic interactions that reflect our care values
- Build systems that balance LLM economics - managing token costs, latency trade-offs, and knowing when to fine-tune vs prompt engineer
Application process
- Screening interview led by Lottie’s Talent Acquisition Lead
- First round interview led by Hiring Manager
- Technical assessment comprising two parts: a) AI-enabled coding pairing session with two Lottie engineering team members, b) System design interview with two engineering team members
- Behavioural interview with Hiring Manager
- Final interview with Will Donnelly (Lottie’s Co-Founder & CEO)
- The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible
- Pre-Screen & First Interview: You'll receive an email notification, but no specific feedback will be provided at this stage
- Hiring Manager Interview: If you are unsuccessful after this interview, you will receive constructive feedback via email
- Case Study: If you are not successful after the case study, you'll receive constructive feedback via email and be offered a debrief call with our Talent Lead
- Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call
Salary benchmarks
Our take
Choosing a care home is often a hugely daunting, complex, and expensive process, coming at a time that's already stressful enough. What's more, the UK's ageing population is growing at an increasing rate, putting more strain on social care than ever before. The result is that 44% of care seekers often ultimately regret their choice of care home, something that has had increasing attention since the start of the COVID-19 pandemic.
Lottie aims to address this in part by simplifying the process of finding the perfect care home for every individual's specific needs. Its online marketplace gives users all the tools to select and compare the UK's best-performing care homes, taking into account CQC reports, facilities, treatment methods, and location.
Having received investment, Lottie aims to continue its growth to reshape the future of the care industry. It is doing so with a strong emphasis on data and real-time information, collecting datasets that will be vital not just to its business operations, but potentially to the UK government and healthcare policy too.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$21m
SERIES A
Jul 2022
$7.9m
SEED
Total funding: $32.9m
Company benefits
- 26 days holiday + Bank holidays
- Flexible working hours
- Everyone owns equity
- Private Medical Insurance
- Cashplan
- Wellness budget
- L&D budget
- A 3-night stay at Unplugged
- 2-weeks Work from anywhere
- 20-weeks full pay for Primary Parental Leave
- 8-weeks full pay for Secondary Parental Leave
- 2-weeks unpaid Carers Leave
- 5-days paid leave for those going through the IVF process
- Workplace Nursery Scheme
- Compassionate Leave
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Quarterly team events
Company values
- Ownership
- Impact
- Nimbleness
- Kindness
Company HQ
Bermondsey, London, UK
Articles
Leadership
Will Donnelly
(Founder & CEO)Prior to Lottie, Will spent 5-years at CBRE where he advised on £2.5bn healthcare M&A deals, supported the NHS during COVID-19, and became an industry leading expert.
Julien Lavigne du Cadet
(CPTO)Before Lottie, Julien was CTO of Zoe where he was part of the leadership team that helped scale their products to millions and revenue from £0 to £100m ARR.
Laura Mahy
(VP Product)Laura started her tech career at Sainsbury's before becoming Deliveroo's first Product Manager. Following this, she's held leadership roles at Deliveroo, Habito and Zoe.
People progressing
Hannah joined Lottie as the company's first Care Expert (Customer Care) following spells in the charity and tech sectors. Since joining, Hannah has been promoted a number of times and is now the Customer Care Lead.
Ruby started as a 4-week Care Expert Intern during University, which was extended. After 1.5 years in the Care Expert team, Ruby moved over to the Marketing team to pursue her career in Social Media!
Diversity, Equity & Inclusion at Lottie
Holly Leckenby Rye (Senior People Manager)
- Fostering an inclusive atmosphere where everyone feels valued and respected
- A wide range of inclusive benefits and policies
- Religious and cultural practices and holidays celebrated
- Job descriptions with inclusive language
- Quarterly anonymous employee engagement surveys
- Bias-free Performance Reviews with quantitive measures in place
- Employee Assistance Programmes
- A diverse social calendar to be inclusive of all employees
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