Customer Support Engineer, Scality

Salary not provided

MongoDB

Docker

Kubernetes

Python

Elasticsearch

Redis

Linux

ELK

Ansible

Saltstack

Grafana

Mid, Senior and Expert level

Paris

Remote from France

More information about location

Software-defined storage and data management

Be an early applicant

Software-defined storage and data management

201-500 employees

B2BData storageEnterpriseSaaSData AnalysisCloud Computing

Be an early applicant

Salary not provided

MongoDB

Docker

Kubernetes

Python

Elasticsearch

Redis

Linux

ELK

Ansible

Saltstack

Grafana

Mid, Senior and Expert level

Paris

Remote from France

More information about location

201-500 employees

B2BData storageEnterpriseSaaSData AnalysisCloud Computing

Company mission

To build future-proof storage software that every company can use to grow faster and keep data safe - without sacrificing flexibility or performance.

Job

Company

Role

Who you are

You are passionate about these technologies: Linux / Kubernetes / Docker / ELK / Redis / MongoDB / SaltStack / Ansible / S3, you care about the customer's experience and have a strong desire to join bold and skilled coworkers
Bachelor level or 5 years experience. Base salary depends on experience. Junior and Senior positions are available
You are at ease in a multi-tasking environment, managing several projects simultaneously in a fast paced environment,
You seek to follow, improve, create and document high-quality technical material,
You strive to amaze the customers, partners, coworkers and other teams with over the top communication
You have the ability to transcribe clear and educated feedback on technical issues and customer experience
In-depth Linux system administration (4+ years experience),
Management of large/high availability distributed environments,
Skilled in Shell, Python or whatever triggers your fancy,
Full english proficiency (Written and Spoken)

Desirable

Knowledge on one or several of these technologies : Kubernetes / Docker / Elasticsearch / Grafana / Redis / MongoDB / SaltStack / Ansible / S3,
Ability to work in a distributed and diverse team,
You understand the full value of a service platform, capable of matching customer needs, software design options and hardware requirements and configuration,
Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services, SMB, a definitive +

What the job involves

Help and guide the customers on technical and functional challenges,
Dive into several OpenSource stacks,
Partake in R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing)
Prove new and disruptive solutions

Our take

Managing data at scale is incredibly complex, but software company Scality solves this problem with its purpose-built storage and data management system. Scality offers companies an all-in-one data management experience, which has proven highly popular with enterprises. The company now boasts the likes of Comcast, Bloomberg and Orange among its customers, which is testament to the value of its product. Increased demand for hybrid and multi-cloud data management has allowed the company to grow at considerable pace.

This momentum has been reinforced by a series of recent achievements highlighting both Scality's innovation and execution. Its participation in the Cyberté R&D program positions the company at the forefront of AI-driven, cyber-resilient and sustainable storage, while a strong public-private partnership signal its strategic importance within the EUropean technology ecosystem. At the same time, Scality's exceptional Net Promoter Score of 85 reflects industry-leading customer satisfaction across its core products, even in the most demanding, large-scale environments, Together, these developments point to a business not only keeping pace with the growing complexity of enterprise data, but shaping its future.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

3% employee growth in 12 months

Glassdoor (4.7)

Company

Funding (last 2 of 8 rounds)

Jan 2021

$20m

SERIES E

Apr 2018

$56.5m

LATE VC

Total funding: $178.5m

Company benefits

Training stipend
Foreign language classes
Opportunities to work from or relocate to another Scality homebase (Paris, San Francisco, Washington DC, London, Tokyo)
Comprehensive health insurance packages
Flexible spending accounts for health and dependent care
Mental health support resources
Wellness stipend
Charity donation matching and sports sponsorships
Work-from-home stipend
Employee equity offerings
Retirement savings
Lunch fund (based on location)
Generous vacation days
Company holidays
Primary and secondary caregiver leave

Company HQ

Yerba Buena, San Francisco, CA

Leadership

Jérome Lecat

(CEO)

Previously served as CEO of companies such as UUNET and Bizanga. Is a Board Member of France Digitale.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 7 more jobs at Scality