Finance Operations Manager, Vetcove

• 4+ years of experience in financial operations, general operations, strategic finance, or accounting
• Demonstrated ability to manage complex reconciliation and billing processes
• Strong Microsoft Excel skills
• Comfortable working with data teams and basic SQL or reporting tools, or strong willingness to learn
• Meticulous attention to detail (top 1% – this is something you pride yourself on) with a knack for spotting discrepancies and patterns

Desirable

• We’re seeking a Finance Operations Manager to own and drive the financial infrastructure behind one of our most complex and high-growth technology product lines
• This person will be the linchpin ensuring that our multi-party, high-volume Home Delivery product—spanning manufacturers, pharmacies, clinics, and pet parents—runs smoothly and accurately from a financial perspective
• You’ll sit at the critical junction of accounting, finance, data, and partnerships and will lead the creation and execution of scalable workflows that power invoicing, payments, and contract-driven revenue processes
• The role requires a combination of financial fluency, operational rigor, attention to detail, and strong cross-functional collaboration skills
• Contract Interpretation & Translation into Process
• Work with the legal department to interpret and maintain a deep understanding of all contractual financial terms across pharmaceutical manufacturers, pharmacy fulfillment partners, and clinic customers
• Help translate contract terms into clear, actionable rulesets that govern invoicing, payouts, rebates, revenue share calculations, and more
• Revenue & Payment Workflow Ownership
• Work closely with the existing Financial Operations team to ensure all infrastructure is in place to accurately generate financial reports that inform billing and payment validation
• Work with the data team to ensure accurate ingestion of order and financial data into monthly statements
• Flag and resolve discrepancies proactively—owning issues from root cause through remediation
• Monthly Close & Reconciliation
• Drive the monthly reconciliation process: take ownership of and optimize an existing monthly reconciliation of one of our most complex product lines to reconcile cash flows
• Review all amounts billed, paid, and received, ensuring totals match expectations based on contractual logic and real-world events
• Create and iterate on existing reporting to surface gaps, deltas, and opportunities for optimization
• Cross-Functional Coordination
• Collaborate with partnerships, operations, legal, engineering, and finance teams to stay ahead of contract updates, pricing changes, and new partners
• Build and maintain living documentation of logic and workflows to support scalability and auditability